10 Examples of Business Letter


Are you looking for examples of Business Letter for Class 10, no worries, you’ve come to the right place! Our post provides 10 Business Letter samples based on previous years’ exam question papers. These examples of Business Letter can help you understand the format, tone, and language used in such letters. We offer detailed explanations for each sample and highlight the important features that make it effective. You can use these examples of Business Letter  as a reference to write your own letters or as a guide to improve your writing skills. So, check out our blog post and learn all about the examples of  Informal Letter for Class 10!

 Here we go…


Business Letter 10 Examples based on previous question papers


1. You went for a vacation with your family to Manali and stayed in hotel Vikrant & Co. However, you are not satisfied with their service. Write a letter describing your stay and providing relevant suggestions. You are Sudip/ Susheela Mishra. (100-150 words)

Defence Colony
South Delhi
New Delhi- 110039
11 March 2021

The Hotel Manager
Vikrant & Co., Manali
Uttarakhand- 360087

Subject- Complaint and feedback letter

Dear Sir

I wish to inform you about my stay at your hotel from 02/03/2021 to 06/03/2021. I regret to inform you that my family and I are quite unsatisfied with the stay at your hotel.

We came to know about your hotel from a travel site. Although the pictures and reviews were quite decent, the actual experience didn’t conform to the standards. For instance, the bed sheets and quilts were dirty; the staff was not cooperative and the room service was slow. We were made to pay separately for the cab service even though the website mentioned that the accommodation charges included a free cab.

I suggest you look into these matters carefully as they will help to improve your service and ensure a better experience for the customers. Moreover, it would be better if you could mention the correct information about the facilities, which you are willing to provide on the partner websites.

Thanking you
Yours truly
Sudip Mishra

2. You wish to do a Spanish learning course from the institute ‘Learn a Language’. Write a letter to enquire about course details, fees, duration etc. sign yourself as Kritika/Kartik. (100-150 words)

584, Defence Colony
Uttarakhand- 24801

21 February 2021

The Manager
Learn a Language
Connaught Place
Uttarakhand- 248001

Subject- Enquiring about Spanish learning course

Sir/ Ma’am

I wish to enquire about the Spanish learning course offered by your institute. Since I have basic knowledge of Spanish language priorly, I wish to learn the language at an advanced level.

I request you to provide the following details relating to the advance level Spanish learning course-

fee of the course
duration of the course
Course material
Class schedule
batch size (if any) and;
other relevant details
Please attach the complete brochure along with the letter. I look forward to a quick response regarding the enquiry.

Thanking you
Yours truly

3. You are the owner of Jatin & Brothers Ltd. You have received a lot of orders from various customers. Write a letter to one of the customers informing them about delay in fulfillment of their order in less than 150 words.

Jatin & Brothers Ltd.
Lajpat Nagar
New Delhi- 110045

14 March 2021

The Manager
Krishna Production
Jaipur, Rajasthan- 450008

Subject- Regarding delay in order


We hereby write to inform you that your order no. 582/JPL which was due for delivery on 12 March 2021 would be late by a few days.

Due to the peak season, we have received orders in bulk. Some of these are urgent and need to be completed without any delay. With reference to our previous conversation, we think you will not have a problem with the delay since you do not have an urgency. We will update you regarding the confirmed date of delivery soon, however, I assure you that it will be delivered to you before 20 March 2021.

We apologise for the inconvenience caused. Looking forward to your cooperation.

Thanking you
Yours truly
Jatin Sharma

4. You manage the supply of books in the school library. Write a letter for placing the order for the books to the Vikas Publishing House Ltd. (100-150 words)

Delhi Public School
Sector 12, RK Puram
New Delhi- 110022

5 January 2021

Vikas Publishing House Ltd.
Darya Ganj, Central Delhi
New Delhi- 110002

Subject- Placing an order for books for the school library

Dear Sir

I would like to place an order with you for the following books.

English Grammar
Class 8th
20 Copies
English Grammar
Class 9th
30 Copies
Higher Mathematics
Class 11th
10 Copies
Higher Mathematics
Class 12th
20 Copies
The Story of My Life- Helen Keller
15 Copies

Kindly ensure that the books are of the latest edition and in proper state. It is a request to deliver these books latest by 5 January 2021 and bills for the same shall be cleared at the time of delivery. Please offer a suitable discount on the purchase.

Thanking you
Yours faithfully
Library Manager

5. You are in-charge of purchase for Turbo Automobiles Ltd. Last week you made an order which is still pending. Write a letter to the manager of ‘Tools & Spares’ for the cancellation of the aforementioned order in less than 150 words.

Turbo Automobiles Ltd.
Pahar Ganj, Central Delhi
Delhi- 110055

3 March 2021

The Manager
Tools & Spares
Delhi- 110065

Subject- Cancellation of order no. TS/948 dated 6 September 2020


I want to draw your attention to an order made with you on 6 February 2020 w.r.t order number TS/948. I hereby make a kind request to cancel this order.

Our company had undertaken a project for which this order was made. However, we are no longer doing the project and hence we do not require the items that we ordered from you. Since the order cancellation request is made within 10 days of the order placement, it is in compliance with your firm policies. No payment had been made and thus, there are no outstanding balances and the accounts stand clear.

Please confirm the cancellation of the order at the earliest. I shall make the cancellation payment after cancellation is confirmed. I have enclosed a copy of the original order receipt.

Thanking you
Yours faithfully
Purchase in-charge

6. Write a letter to the customer service manager of Ganesh Electronics Pvt. Ltd. complaining about a defect in the music system purchased from the store. Sign yourself as Gauri/Gaurav. (100-150 words)

H.No.58 Block-D
Sector 26, Rohini
New Delhi- 110085

11 February 2021

Customer Service Manager
Ganesh Electronics Pvt. Ltd.
Rohini, New Delhi- 110085

Subject- Filing complaint for a defect in purchase no. MS-845/07/2020

Dear Sir

I hereby write to complain regarding the defect in the music system w.r.t bill no. MS-845/07/2020 purchased on 11 January 2021 from your store.

The music system worked properly for one month but it has not been functioning properly for the past three days. The sound breaks whilst the songs are being played and the system hangs multiple times. Coupled with this, the songs stop playing abruptly and require the system to be restarted. Since the music system is still in the warranty period of six months, I wish to get it replaced at the earliest.

I request you to look into this matter without any delay and provide a new working music system of the same brand. I have enclosed a copy of the bill of purchase for your reference. Looking forward to your early response.

Thanking you
Yours truly


Q7. You are the manager of an online shopping platform. All online services are to be stopped due to an ongoing pandemic. Write a letter to a customer, explaining that you are cancelling their order.

G Cart

24 March, 2023


Subject: Order cancellation due to Covid

Respected Sir/Madam
This is to inform that your order #2210678, consisting of 2 items, item no. XY-1267 and item no. DF-3345, has been cancelled in light of the pandemic.

All orders and shipping procedures have been stopped due to the ongoing pandemic. Due to lockdown, all the people engaged in the shipping procedures and courier services are at home. Also, the virus can travel not only through people but also through contaminated objects. Therefore, in view of the health of our dear customers, including you, G Cart has decided to suspend all its services till the end of the pandemic or till the end of lockdown.

We sincerely apologise for the inconvenience caused. We hope you stay safe.

Your Sincerely
Vishnu Path

Q8. You are Risha/Rishit, resident of Happy Living Society, ordered 200 plastic chairs for an event. However, you have received the said amount of chairs from elsewhere and do not require it from WoodPly Company anymore. Write a letter to the manager, cancelling your order.

The Happy Living Society

24 July, 2023

The Manager

Subject: Cancellation of order

Respected Sir/Madam
This is to inform that I would like to cancel order #331506 consisting of 1 item, purchased from your online site, WoodPly Company

I ordered 200 plastic chairs on 23 July. The details of the purchase are: item number XY-167, model D, quantity 200. The total price of the order was 30,000 rupees only. However, my wife has ordered the items from elsewhere at a cheaper price. So, there is no requirement for the plastic chairs ordered from your site.

I hope that my order will be cancelled with immediate effect without any issues. I regret any inconvenience caused and sincerely hope that the shipping has not yet started.

Your Sincerely

Q9. Your ward would like to throw his birthday party at a fast food restaurant. However, you are not sure if the restaurant provides the facility of a proper birthday party. Write an inquiry letter to the manager of the restaurant for the same.


31 May, 2023

The Manager

Subject: Inquiry for birthday party facility

Respected Sir/Madam
I am ABC, resident of Sector-33, Chennai. I am writing this letter to ask if the restaurant has the provision of a birthday party for the upcoming birthday of my ward.

My ward loves McDonalds and would love to throw his birthday party at one of its restaurants. I would like to know if it is possible for the staff members to decorate the restaurant, reserve five tables and engage the children in interesting and fun activities. Also, it would be lovely if we could get a discount on all our orders.

My ward and I would be delighted to hear an affirmative response from your side. Kindly respond at the earliest.

Your Sincerely

Q10. You are the manager of Readers<3 Book Store, #235, Sector-44, New Delhi. You received an inquiry letter from a customer on 22 February, 2023, asking you when the new stock of books will arrive and if it will contain a particular book. Write a letter answering her inquiry letter.

The Manager
Readers<3 Book Store
#235, Sector-44
New Delhi

23 February, 2023

A Apartment
ABC Colony
New Delhi

Subject: Response to the inquiry letter

Respected Sir/Madam
This letter is in response to the inquiry letter sent by XYZ on 22 February, 2023.

The new stock of books arrives every Friday. Therefore, the new stock will arrive tomorrow i.e. 24 February. However, the book ‘DEF’ by MNO will not be present in that stock. As the book is out of stock in all bookstores of Delhi, we are ordering more from the book stores of other states. This will take around five to six days. It is suggested that you should buy this book from online platforms if this book is required urgently. Otherwise, we ensure that it will arrive on 1 May at most.

I hope that the response answered all your queries.

Happy reading!
Your Sincerely
The Manager


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