CBSE Class 10 English Order Letters Questions (with model answers) from previous years question papers
Order Letters Previous Year Questions with answers – Are you confused about what all has to be written in an order letter? Students of class 10 can check out this post and see the various previous year questions asked in exams by CBSE and understand how to write an order letter.
Related:
- Letter to Police Previous Year Questions
- Letter to the Government Previous Year Questions
- Formal Letter Writing Previous Year Questions
- Complaint Letter Previous Year Questions
- 10 Examples of Order Letter
- Order Letter Format and Samples
Previous Year’s Class 10 English ‘Order Letter’ Questions
Q1. You are Punit/Punita of Eric India Pvt. Ltd., Saman Chowk. You have received the reply to your letter of inquiry from Lifeway India Company. You feel confident about the company’s terms and conditions. Write a letter placing an order for the furniture for your office, that you had mentioned in the previous communication. Include a reference to your previous letter. Remember to mention quantity, quality, mode of payment, delivery date and discount. [2024]
Ans.
Eric India Pvt. Ltd.
Saman Chowk
Delhi, India
May 21, 2025
The Sales Manager
Lifeway India Company
Delhi, India
Subject: Order for Office Furniture
Sir/Madam
Thank you for responding to our inquiry letter dated May 15. We are happy with the terms you provided. We want to order the following furniture for our office:
– Ten Executive Desks (Model Number 789) with a high-quality finish
– Twenty Office Chairs (Model 189) with ergonomic design and velvet fabric
– Five Premium Quality Conference Tables (96″ L x 48″ W)
– Fifteen Plywood Bookshelves (12″ L x 32″ W)
Please ensure the furniture is of the highest quality and delivered to our office at Eric India Pvt. Ltd., Saman Chowk, by May 28. We will pay by cheque upon delivery and after confirming the order’s accuracy. Please also confirm the discount as mentioned in your earlier communication. We look forward to your confirmation of this order and the expected delivery date.
Thanking you
Yours sincerely
Punit
Q2. You are Kapil/Kavita, sports secretary of Ajax World School, Gurugram. You want to place an order for sports articles for the school cricket team to Rotary Sports, Janakpuri, New Delhi. Write a letter in about 120 words. Remember to include relevant information about quality and quantity of products, specific details, school discount, delivery date and mode of payment. [2024]
Ans.
Ajax World School
Gurugram
May 10, 2025
The Manager
Rotary Sports
Janakpuri, New Delhi
Subject: Order for Cricket Equipment
Sir/Madam
I am Kapil, the Sports Secretary at Ajax World School in Gurugram. We want to order the following cricket equipment for our school team:
– 15 Cricket Bats (Size 6, High-quality Kashmir Willow)
– 20 Cricket Balls (Leather, Standard Weight)
– 10 Batting Pads (Adult Size, Lightweight)
– 10 pairs of Batting Gloves (Adult Size, Good grip and durable)
– 2 pairs of Wicket Keeping Gloves (Adult Size, Good padding and wrist support)
– 10 Cricket Helmets (Adult Size, Certified safety standards)
Please ensure these items are high-quality. We need delivery during the school hours at the school reception, before May 20. Let us know about any school discount available for this order. We prefer to pay by bank transfer after we receive the goods and the invoice. We look forward to your confirmation and a detailed invoice.
Thanking you
Yours sincerely
Kapil
Q3 You are Sudha / Sudhir, Principal of Vasant School, Agra. Your school has started a Music Department. Write a letter to the Manager of Melody House, M.G. Road, Agra, wholesale suppliers of musical instruments, placing a detailed order for five musical instruments for the school. Ask for a discount on the catalogue price. [2022]
Ans.
Vasant School
Agra
May 21, 2025
The Manager
Melody House
M.G. Road, Agra
Subject: Order for Musical Instruments
Sir/ Madam
I am Sudha, Office in-charge at Vasant School, and we recently started a Music Department. We want to place a bulk order for the following musical instruments:
– Harmonium (Standard Size, Good Quality): 2 units
-Tabla Set (Professional Quality, Complete Set): 2 units
– Guitar (Acoustic, Good Tone, Branded): 3 units
– Keyboard (61 Keys, Electronic, Reputable Brand): 2 units
– Violin (Standard Size, Beginner Level): 5 units
Please make sure all instruments are of good quality and in excellent working condition. Refer to your latest catalogue for specifications. We request a discount on the catalogue price for this bulk order. We hope to receive the order during the school hours at the school office within two weeks of the date of the letter, and we will pay by cheque upon delivery. We look forward to your quick response and a good quotation.
Thanking you
Yours sincerely
Sudha
Q4. You are Niharika, Incharge of the Neighbourhood Library for children. Write a letter to Manautal Publishers placing an order for books 2 sets each of Panchatantra and Amar Chitra Katha in about 120 words. Mention mode of payment, library discount and date of delivery. [2022]
Ans.
Neighbourhood Library for Children
Green Avenue, Delhi
May 21, 2025
The Sales Manager
Manautal Publishers
Delhi
Subject: Book Order for Children’s Library
Dear Sir/Madam,
I am Niharika, writing to place an order for the two sets of books of Panchatantra and Amar Chitra Katha for our Neighbourhood Library for children.
Kindly ensure these are the latest editions with good print and binding quality. Our preferred mode of payment is via cheque upon delivery. As a library, we request that you kindly grant us the standard library discount applicable to this purchase.
We would appreciate it if the books could be delivered to our library during morning hours by May 27, 2025. The payment would be made by cheque. We look forward to receiving your confirmation and the invoice at the earliest.
Thanking you
Yours sincerely
Niharika
Q6. You are Meera / Madhur, librarian of Vidya Bharti, Cantt Road, Lucknow. Write a letter to Oxford Publication placing a detailed order of textbooks for classes 6th – 8th for your school library. Mention subjects and quantity. Ask for a discount on the catalogue price. [2022]
Ans.
Vidya Bharti
Cantt Road
Lucknow
May 21, 2025
The Sales Manager
Oxford Publication
Delhi, India
Subject: Order for Textbooks for Classes 6 to 8
Sir/Madam
I am Meera, placing an order for textbooks for our school library at Vidya Bharti, Cantt Road, Lucknow.
We need the 30 copies of NCERT textbooks of Social Science, Mathematics, English and Science for classes 6 to 8. Please send us the latest editions of these textbooks. We also ask for a discount on the catalogue price for this bulk order. Please ensure the books are delivered in good condition during the school hours at the reception within two weeks.
Our mode of payment will be via cheque upon delivery and verification of the order. We look forward to your confirmation and a detailed invoice.
Thanking you
Yours sincerely
Meera
Q7. You are Vikram / Vanya, Librarian, B.S. Public School, Delhi.
Write a letter to the Manager of Amar Publication House, Mumbai, placing an order for 4 sets of Social Studies books for grades 6-8 published by N.C.E.R.T. in not more than 120 words. Mention school/ library discount, mode of payment and date of delivery. [2022]
Ans.
B.S. Public School
Delhi
May 21, 2025
The Manager
Amar Publication House
Mumbai
Subject: Order for NCERT Social Studies Books for Grades 6-8
Sir/Madam
As the Librarian of B.S. Public School, Delhi, I would like to place an order for the four sets of NCERT Social Studies textbooks from Grades 6 to 8.
Kindly ensure these are the latest editions. We request that you grant the standard school/library discount on the published price. Our preferred mode of payment is via bank transfer upon delivery and receipt of the invoice.
We would appreciate it if the books could be delivered during the morning hours to our school library by June 3, 2025.
Thanking you
Yours sincerely
Vikram
Q8. You are Vaibhavi Sinha, examination incharge, Goodway Public School, Aurobindo Road, Indore. You require 4 reams of white paper, 2 packets of carbon paper, one dozen registers, blue and red ball point pens (50 each). Place an order with Sunrise Stationery Mart, 12 Mall Road, Indore mentioning terms of payment, discount asked by you and delivery date. [2020, 100-150 words]
Ans.
Goodway Public School
Aurobindo Road
Indore
May 21, 2025
The Manager
Sunrise Stationery Mart
12 Mall Road, Indore
Subject: Order for Stationery Supplies
Dear Sir/Madam,
I am Vaibhavi Sinha, the Examination Incharge at Goodway Public School, located on Aurobindo Road in Indore. I would like to order the following stationery items:
– 4 reams of good quality white paper (A4 size)
– 2 packets of standard carbon paper
– 1 dozen hardbound registers (200 pages)
– 50 blue ballpoint pens
– 50 red ballpoint pens
Please ensure all items are of good quality. We prefer to pay upon delivery. Let us know about the standard and any other discounts you offer for schools and libraries on bulk orders. Please deliver these items during school hours at the reception, by May 27, 2025. I look forward to your confirmation and the invoice.
Thanking you
Yours sincerely
Vaibhavi Sinha
Q9. You are Sonia/Sunil of M-3, Ashok Vihar, New Delhi. You placed an order with Messrs Bright Publishers, Darya Ganj, Delhi for the supply of some books and stationery items. When you checked the received parcel, you found that it contained some damaged items. Write a letter to the publishers to replace the defective items at their cost. [2020, 100 – 150 words]
Ans.
M-3, Ashok Vihar
New Delhi
May 21, 2025
Messrs Bright Publishers
Darya Ganj
Delhi
Subject: Complaint About Damaged Items in Order No. 7892
Sir/Madam
I am Sonia, writing to let you know that I received my order of books and stationery, but some items were damaged.
Two copies of the English dictionary have torn covers, the packet of blue pens is crushed, and several pens are broken. This damage is not acceptable, and I cannot use these items. Please arrange to replace these damaged items as soon as possible and at your cost. Let me know how to return the damaged goods.
I have included a copy of the invoice for your reference. I look forward to your quick response and a solution to this issue.
Thanking you
Yours sincerely
Sonia
Q10. You are Ambica / Mohit, Librarian, High Scope Public School, Hauz Khas, Delhi. Write a letter to Jindal Publishers, Pratap Vihar, Delhi to place an order for English to Hindi dictionaries, illustrated children’s encyclopedia, fiction books etc for your school library. Request them for a catalogue, discount offered, mode of payment and time taken for delivery. [2019, 100 -120 words]
Ans.
High Scope Public School
Hauz Khas, Delhi
May 21, 2025
The Manager
Jindal Publishers
Pratap Vihar, Delhi
Subject: Order Inquiry for School Library Books
Sir/Madam
I am Ambica, the Librarian at High Scope Public School in Hauz Khas, Delhi. We want to place a bulk order for our school library, which includes:
– 10 English to Hindi Dictionaries
– 36 Illustrated Children’s Encyclopedias (Set)
– 150 Fiction Books for various age groups
Please send us your latest catalogue and price list. Let us know about the standard and any other discounts you offer for schools and libraries on bulk orders. Also, please state the payment methods you accept and the estimated delivery time. We look forward to your quick response and a good quote.
Thanking you
Yours sincerely
Ambica
Conclusion
This post provides the previous year’s questions of order letters and model answers. This post will enable students of class 10 to score full marks in order letter writing questions.