CBSE Class 10 English Complaint Letters Questions (with model answers) from previous years question papers
Complaint Letters Previous Year Questions with answers – Class 10 students will be asked to write a complaint letter under the question on formal letter writing. A Complaint letter can be sent to the police, RWA, Principal, MLA, Government agency, Civic authority, seller of defective goods or for lack of service. This post covers previous year questions (with model answers) of complaint letters for students of class 10.
Related:
- Letter to Police Previous Year Questions
- Letter to the Government Previous Year Questions
- Formal Letter Writing Previous Year Questions
- 10 Examples of Compliant Letters
- Complaint Format, Samples Topics
Previous Year’s Class 10 English ‘Complaint Letter’ Questions
Complaint Letter to the RWA
Q1. You are Richa Ramya/Romil Kamil, residing at 4345, Nector Apartments, Short Street. You have noticed loose electric wires hanging out of poles. As a concerned resident, you feel worried about the potential hazards these exposed wires pose, especially to children who frequent the garden. Write a letter to the President of the RWA of your society, in about 120 words, requesting an urgent intervention to address this issue. [CBSE 2025]
Ans.
4345, Nector Apartments
Short Street
18 May 2025
The President
RWA, Nector Apartments
Short Street
Subject: Urgent attention needed for loose electric wires near garden area
Sir/ Madam
I am Richa Ramya, a concerned resident of Nector Apartments at 4345 Short Street. I want to highlight a serious safety issue of several loose electric wires hanging dangerously from the poles near the garden area.
These exposed wires are a significant risk, especially for children who play in the garden. Touching these live wires could cause serious injuries or even death. I urge you to act quickly to fix this problem with the help of the relevant authorities to inspect and secure these wires. Recently, the watchman had a narrow escape when he was about to touch one such wire.
Taking prompt action will help prevent any accidents and keep all residents safe, particularly our children.
Thanking you
Yours sincerely
Richa Ramya
Q2. As Rohini Monga / Rohan Monga, of 43 Jai Apartments, Neerbagh, you feel that there should be a dedicated space in the community park for the senior citizens of the society, where they can gather.
Write a letter to the RWA of your society in about 120 words, suggesting spaces in the park and emphasizing the importance of creating such a space. [2024]
Ans.
43 Jai Apartments
Neerbagh
May 21, 2025
The President
RWA, Jai Apartments
Neerbagh
Subject: Creating a Space for Senior Citizens in the Community Park
Sir/ Madam
I am a resident of 43 Jai Apartments, Neerbagh, and I would like to suggest that a space for senior citizens should be specifically dedicated in our community park.
Right now, our park is a shared space for all ages. I believe having a specific area for seniors would improve their well-being and help them feel more included. A quiet corner of the park, perhaps near the seating or under the big trees, would be ideal for this. This space would give seniors a comfortable place to gather, socialize, and engage in light activities. It would help them feel a stronger sense of belonging and provide a peaceful space for relaxation and interaction with others.
I hope the RWA will consider this idea and take steps to create this important addition to our community park.
Thanking you
Yours sincerely
Rohini Monga
Q3. As Kaveri Mahajan, of 543, Narmada Apartments, Jeev Nagar, you feel that during the monsoon season all the rain water goes down the drain without being utilized.
Write a letter to the RWA of your society, in about 120 words, suggesting measures to save and preserve rain water emphasizing the importance of saving every drop of water. [2024]
Ans.
543,
Narmada Apartments
Jeev Nagar.
May 21, 2025
The President
RWA, Narmada Apartments
Jeev Nagar
Subject: Rainwater Harvesting Suggestion for Narmada Apartments
Sir/Madam
I am Kaveri Mahajan a resident of 543, Narmada Apartments, Jeev Nagar. I am concerned about the rainwater that goes to waste during the monsoon season.
It is frustrating to see all that water just flowing down the drains. With water scarcity becoming a bigger issue, I suggest we start rainwater harvesting in our community. We could set up collection pits, install rooftop rainwater systems, or build small recharge wells in our common areas. These methods can help us save water, replenish groundwater, and reduce our reliance on outside water sources. Every drop saved during the monsoon can help create a more sustainable future for our community.
I encourage the RWA to look into these ideas and take steps to implement rainwater harvesting in our society.
Thanking you
Yours sincerely
Kaveri Mahajan
Q4. As Sarla Mehta/Santosh Mehta of 983, Sterling Apartments, Vikas Nagar, you believe in the importance of staying fit and exercising. Your society does not have an open gym in the premises. Write a letter to the RWA of your society, in about 120 words, requesting them to set up an open gym in the garden area where residents can exercise, emphasizing upon the importance of staying fit and healthy. [2024]
Ans.
983, Sterling Apartments
Vikas Nagar
May 21, 2025
The President
RWA, Sterling Apartments
Vikas Nagar
Subject: Proposal for an Open Gym in Sterling Apartments
Sir/Madam
I am Sarla Mehta, a resident of 983, Sterling Apartments, Vikas Nagar. I would like to suggest creating an open gym in our society.
Staying fit and healthy is very important in our busy lives. Regular exercise not only helps our bodies but also improves our mental well-being and productivity. Right now, we do not have any outdoor exercise facilities in our society. An open gym in the garden area would give residents of all ages a place to work out. This would support a healthier lifestyle and encourage more social interaction among us.
I urge the RWA to think about this request and consider using the needed resources to create this valuable space for everyone in Sterling Apartments.
Thanking you
Yours sincerely
Sarla Mehta
Q5. As Geetanjali / Girish of 83, Star Apartments, Virbagh, you have noticed that a lot of senior citizens in your society are leading lonely lives. Write a letter in about 120 words, to the President of RWA of your society, requesting him to organize more community get-togethers and celebrations to bring cheer to their lonely lives. [2024]
Ans.
83, Star Apartments
Virbagh
May 21, 2025
The President
RWA, Star Apartments
Virbagh
Subject: Request for Community Events for Senior Citizens
Sir/Madam
I am Geetanjali, a resident of 83, Star Apartments, Virbagh. I am concerned about the well-being of our senior citizen residents. Many of them seem to be living lonely lives in our community.
I request that the RWA organise more community get-togethers and celebrations. These events would help our seniors socialise, meet other residents, and feel connected. Simple gatherings, festive celebrations, or informal tea sessions can lift their spirits and help them feel part of our community. I believe these events would improve their quality of life and create a friendlier environment for everyone.
I hope you will consider this request and work on organising more community events.
Thanking you
Yours sincerely
Geetanjali
Q6. As Jignesh Silva / Punkhuri Shukl of 648, Sec-19, Sadar Nagar, you feel very unhappy and annoyed with the way bikes and cars are haphazardly parked in front of residential units causing inconvenience to residents. Write a letter to the RWA of your society in about 120 words, expressing your concern at the situation and suggesting measures to remove the nuisance. [2024]
Ans.
648, Sec-19
Sadar Nagar
May 21, 2025
The President
RWA, Sadar Nagar
Subject: Concern about parking issues in Sec-19, Sadar Nagar
Sir/Madam
I am Jignesh Silva, a resident of 648, Sec-19, Sadar Nagar. I want to address the parking issues in front of our homes.
The way bikes and cars are parked is causing problems for residents. It often blocks pathways and makes it hard to reach our homes. This messy parking is not only unattractive but can also create safety risks, especially during emergencies. I request the RWA to take quick action to solve this issue. I suggest setting up designated parking areas for both bikes and cars. Marked parking slots and strict parking rules would help keep traffic moving and our areas clear. Also, imposing fines for improper parking could discourage this behaviour.
I believe these steps will improve our living environment for everyone in the community.
Thanking you
Yours sincerely
Jignesh Silva
Q7. You are Rita/Rahul living at Sunder Colony, Agra. The stray dogs in your colony are regularly fed and vaccinated by the RWA of the colony. You are disturbed to see your neighbours treating these dogs badly. Write a letter in 100-120 words to the President of the Society complaining against the rough treatment meted to them and how it impacts the behaviour of the dogs who are otherwise very docile. [2023]
Ans.
Sunder Colony
Agra
May 21, 2025
The President
RWA, Sunder Colony
Agra
Subject: Concern about stray dog treatment in Sunder Colony
Sir/Madam
I am Rita, a resident of Sunder Colony, Agra. I want to share my concerns about the mistreatment of stray dogs by some neighbours.
The Residents’ Welfare Association (RWA) does a great job feeding and vaccinating these dogs. However, I have seen people treating them roughly, shooing them away aggressively, and even hitting them. This behaviour is very troubling. The dogs, normally calm because of the RWA’s care, are now showing signs of fear and aggression. This change is worrying for everyone in our community.
I urge you to help to address this issue. A reminder to all residents about treating animals kindly would be beneficial. Raising awareness about coexisting with these dogs and the RWA’s efforts to care for them might also improve the situation.
Thanking you
Yours sincerely
Rita
Complaint letter for defective goods / lack in services
Q8. You have purchased a computer for personal use. After using it for about a month, you have started having problems in it, like its CPU is not working properly, screen is flickering etc. Write a letter to the manager of the complaint cell of Abott Computers Pvt. Ltd. about the faulty computer in about 100-120 words. Sign yourself as Dev/Devika of Janakpuri, Delhi. [2023]
Ans.
Janakpuri, Delhi
June 19, 2025
The Manager
Complaint Cell
Abott Computers Pvt. Ltd.
Subject: Complaint about Faulty Computer – purchased on 18th May
Sir/Madam
I am writing to report problems with a computer I bought from Abott Computers Pvt. Ltd. on 18th May. My name is Devika, and I live in Janakpuri, Delhi.
After using the computer for about a month, I am facing several issues. The CPU is not working properly, causing slow performance and frequent freezing. The screen also flickers sometimes, which makes it hard to use. These problems are affecting my ability to use the computer.
I urge you to address this issue quickly and provide a solution like a repair or replacement, according to your warranty policy. I look forward to your quick response and a resolution to this problem.
Thanking you
Yours sincerely
Devika
Q9. You are Rita/Rahul, you purchased a T.V. set from Capital Electronics. However, after a month the T.V. set stopped working properly. The volume could not be adjusted and the screen kept going dark.
Write a letter of complaint to the Manager of the store asking them to send a technician and if required replace the T.V. set since it was within warranty period. [2023]
Ans.
Rahul/Rita
Sunder Colony
Delhi
June 19, 2025
The Manager
Capital Electronics
Delhi
Subject: Complaint About malfunction TV
Sir/Madam
I, Rahul, am writing to report a problem with the TV I bought from Capital Electronics about a month ago, on 18th May.
The TV has started to malfunction. The volume control does not work, and the screen often goes dark, making it hard to watch. Since the TV is still under warranty, I request that you send a technician to check it as soon as possible. If the issue cannot be fixed, I would like a replacement for the TV.
I look forward to your quick response and a solution to this problem. You can reach me at 9899687878.
Thanking you
Yours sincerely
Rahul
Q10. You are Divyansh/Divyanshi of C-25 Subhash Nagar, New Delhi. Recently, you purchased a colour TV which is not working properly. Write a letter of complaint to Messrs Frontier Electronics Corporation, Karol Bagh, New Delhi asking for its immediate replacement. Invent necessary details. [2020]
Ans.
C-25 Subhash Nagar
New Delhi
May 19, 2025
Messrs Frontier Electronics Corporation
Karol Bagh
New Delhi
Subject: Complaint About Defective Colour TV – Purchase on May 5, 2025 – Invoice No. 789
Sir/Madam
I am writing to complain about a colour television that I bought from your showroom in Karol Bagh on May 5, 2025. My name is Divyanshi, and I live at C-25, Subhash Nagar, New Delhi. The invoice number for my purchase is 789.
After only two weeks of use, the TV has started to malfunction. The picture is often blurry and has colour distortion. The sound also fades in and out without explanation. I am disappointed, especially since I recently purchased the TV and trusted your brand. Since the TV is still under warranty, I request that you replace it with a new, fully functional colour TV.
I look forward to your quick response and a solution to this problem. You can reach me at 9899687868.
Thanking you
Yours sincerely
Divyanshi
Q11. You are Kapil / Komal, living at C-424, Sector-18, Green Park, New Delhi. You bought a washing machine from Balaji Electricals Private Limited, Lajpat Nager, New Delhi. It started giving trouble within a few days. Write a complaint letter (100 – 150 words) to the Sales Manager seeking immediate repair or replacement. Invent the details of defects. [2020]
Ans.
C-424, Sector-18
Green Park, New Delhi
May 21, 2025
The Sales Manager
Balaji Electricals Private Limited
Lajpat Nagar, New Delhi
Subject: Complaint About Defective Washing Machine – Purchase on May 1, 2025 – Invoice No. BL/WM/567
Sir/Madam
I am writing to report a problem with the washing machine I bought from Balaji Electricals Private Limited, Lajpat Nagar, New Delhi, on May 1, 2025. My name is Komal, and I live at C-424, Sector-18, Green Park, New Delhi. The invoice number for this purchase is BL/WM/567.
The washing machine started having problems within a few days of use. It makes loud grinding noises during the wash cycle, and the spin cycle does not remove water properly, leaving the clothes soaking wet. The digital display panel also flickers. This is very inconvenient for a new appliance. Since the washing machine is still under warranty, I ask you to arrange for a qualified technician to repair it. If it cannot be fixed, I would like you to replace it with a new washing machine.
I look forward to your quick response and a solution to this issue. You can reach me at 9899687878.
Thanking you
Yours sincerely
Komal
Q12. You are Rohit/Riya of Hauz Khas, New Delhi. You bought a pair of shoes from M/s. Shoe Factory, GK-II, New Delhi. On unpacking them, you found to your amazement that both the shoes are meant for your left foot. Write a letter of complaint to the ‘Manager of M/s. Shoe Factory asking for replacement at their cost. [2023]
Ans.
Hauz Khas
New Delhi
May 21, 2025
The Manager
M/s. Shoe Factory
GK-II, New Delhi
Subject: Wrong Pair of Shoes – Invoice No. 789
Sir/Madam
I am writing to report an issue with a pair of shoes I bought on May 20, from M/s. Shoe Factory, GK-II, New Delhi. My name is Riya, and I live in Hauz Khas, New Delhi.
When I opened the box, I was surprised to find that both shoes are for the left foot. This is a mistake in manufacturing or packaging, and it makes the shoes unusable. Please fix this mistake quickly.
I would like a replacement pair with one left shoe and one right shoe sent to me as soon as possible to 26, Pocket A, Hauz Khas in the morning hours, at your cost. I look forward to your quick response and a good solution to this problem. You can reach me at 9899687878.
Thanking you
Yours sincerely
Riya
Q13. You are Ajay/Anita of Diwan Public School, Moga, Punjab, who had arranged a trip of forty students to Shimla during the summer vacation for a week with ‘Madan Travels and Tours’. The arrangements done by the travel agency were far below standard. The accommodation and food facilities were inferior in quality. Write a letter of complaint to the Director of the agency to stop duping the tourists with fake promises. [2023]
Ans.
Diwan Public School
Moga, Punjab.
May 21, 2025
The Director
Madan Travels and Tours
Delhi, India
Subject: Complaint About Poor Arrangements for Shimla Trip
Sir/Madam
I am writing as Anita from Diwan Public School in Moga, Punjab, about the week-long trip to Shimla we booked for forty students with ‘Madan Travels and Tours’ during the recent summer vacation.
We are very disappointed with the arrangements from your agency. The accommodation was of poor quality, with inadequate facilities and bad hygiene. The food was also below standard and not appetizing. These issues caused a lot of discomfort for our students and made the trip less enjoyable than we expected. We urge you to take these problems seriously and improve the quality of your services. It is unacceptable for a travel agency to make false promises and provide such low-quality arrangements.
We expect a response that addresses our concerns and explains the steps you will take to prevent this from happening again, so other tourists do not face similar disappointment.
Thanking you
Yours sincerely
Anita
School coordinator
Q14. You are Rohan/Roshni, a resident of 14, Hudson Street, Karnal. You have recently been transferred to Ambala. You have shifted your furniture and other household items using the services of Agrasen Transport Company. You found that some of your furniture has been damaged while being moved. Write a letter in 100 – 120 words to The Manager, Agrasen Transport Company, Hayward Road, Karnal, complaining about the same and demanding compensation for the damaged goods. [2019]
Ans.
14, Hudson Street
Karnal
May 19, 2025
The Manager
Agrasen Transport Company
Hayward Road, Karnal
Subject: Complaint About Damaged Furniture – Booking No. Ref. 789
Sir/Madam
My name is Rohan, and I want to complain about the damaged furniture while moving to a new household against the booking reference number 789.
I used Agrasen Transport Company to move my furniture and other household items to my new home in Ambala. I booked the service on May 18. When my items arrived and I unpacked them, I was upset to find that some of my furniture was damaged. The leg of my dining table is broken, and there are scratches on my wardrobe. This damage is significant and makes these items unusable. I trusted your company to handle my belongings carefully and deliver them safely. The damage is unacceptable. I ask that you look into this issue and provide compensation for the damaged furniture. I have attached copies of my booking receipt and photos of the damage.
I hope to hear from you soon regarding the compensation for my damaged goods. You can reach me at 9711888990 or rohan@gmail.com.
Thanking you
Yours sincerely
Rohan
Q15. As John Silva /Jane Pereira of 64, Sangam Apartments, Sunrise Hills, you feel very unhappy at the poor maintenance of the public parks in your area. As a result children have no place to play and parents find it difficult to walk on the tracts. Write a letter to the CEO of Sunrise Hills, in about 120 words, expressing your concern at the situation and suggesting measures to resolve the issue of poor maintenance. [2024]
Ans.
64, Sangam Apartments
Sunrise Hills
May 21, 2025
The CEO
Sunrise Hills
Subject: Concern About Poor Maintenance of Public Parks in Sunrise Hills
Sir/Madam
I am John Silva, a resident of 64, Sangam Apartments, Sunrise Hills. I want to express my concern about the poor maintenance of our public parks.
The parks are in bad shape. There are overgrown weeds, broken benches, and litter everywhere. Because of this, children have no safe place to play, and parents struggle to walk on the paths. This neglect is hurting the quality of life for all of us in Sunrise Hills. I suggest that you set up a regular maintenance plan. This should include cleaning, lawn mowing, fixing furniture, and proper waste disposal. It is important to have a dedicated team and budget for keeping our parks in good condition.
Please take action to address this issue and make our parks enjoyable for everyone.
Thanking you
Yours sincerely
John Silva
Q16. You are T.K. Pramod Kumar / P.V. Pramodini, 22 Church Road, Chennai. Last week you placed an order for the supply of a few items of furniture. On receiving the furniture you found that some items were damaged and some not according to specifications. Describing the shortcomings, write a letter (100 – 150 words) of complaint to the supplier, Sri Rama Furniture Mart, Mint Road, Chennai asking for an immediate replacement. [2020]
Ans.
22 Church Road
Chennai
May 21, 2025
The Manager
Sri Rama Furniture Mart
Mint Road, Chennai
Subject: Complaint About Damaged and Incorrect Furniture
Sir/Madam
I am T.K. Pramod Kumar, living at 22 Church Road, Chennai. I am writing about a furniture order I placed last week with Sri Rama Furniture Mart on Mint Road.
When I received the delivery, I noticed that several items were damaged. The coffee table has a crack on its surface, and two of the chairs have chipped paint on the legs. Additionally, some items were not what I ordered. The bookshelf is the wrong size, and the sofa fabric is not the color I chose.
Thus, I request immediate replacements for the damaged and incorrect furniture. I expect the replacements to match my original order and be in perfect condition. Please let me know how and when this can be arranged. You can reach me at 9899687878.
Thanking you
Yours sincerely
T.K. Pramod Kumar
Complaint letter to the Municipal Commissioner / Civic Authorities
Q17. You are Raashi / Rahul of Simargarh, Himachal Pradesh. Write a letter in about 100-120 words to the Municipal Commissioner of the city, drawing attention to the unattended condition of the public parks in your town. They are poorly maintained with garbage strewn and pools of stagnant water. Give suggestions on how the parks can be maintained. [CBSE 2025]
Ans.
Simargarh
Himachal Pradesh
May 21, 2025
The Municipal Commissioner
Municipal Corporation
Simargarh, Himachal Pradesh
Subject: Concern About Public Parks in Simargarh
Sir/Madam
I am Raashi, a resident of Simargarh, Himachal Pradesh. I want to bring to your attention the poor condition of our public parks.
It is upsetting to see these areas, meant for fun and relaxation, in such bad shape. Garbage is everywhere, and stagnant water has created the nuisance of mosquitoes. Because of the lack of maintenance, these parks are not usable for children and other residents. To fix this, I suggest setting up a regular cleaning schedule with specific staff assigned to this task. We need more waste bins and must empty them on time.
Also, addressing the stagnant water with proper drainage and taking care of the green spaces would make these parks much better. Please take action to restore and maintain these public parks, as they are important for our community’s well-being.
Thanking you
Yours sincerely
Raashi
Q18. You are Sapna/Samar, a resident of A-411, Vivek Vihar, Delhi. Write a letter to the Commissioner of the Municipal Corporation to highlight your concern about the street lights in your area that have been out of order for a long time. Emphasize the safety issues and inconvenience caused by the lack of proper street lighting and request prompt repairs. [CBSE 2025]
Ans.
A-411, Vivek Vihar
Delhi
May 21, 2025
The Commissioner
Municipal Corporation
Delhi
Subject: Urgent Action Needed: Broken Street Lights in Vivek Vihar, Delhi
Sir/Madam
I am Sapna, a resident of A-411, Vivek Vihar, Delhi. I am writing to raise an urgent concern about the broken street lights in our area.
Many street lights have not been working for a long time, leaving our neighborhood dark at night. This lack of street lighting creates serious safety issues for residents. It makes it hard and dangerous to walk around after sunset. The darkness also increases the risk of theft and other crimes. Additionally, it is especially difficult for pedestrians, particularly senior citizens and children.
I urge you to take quick action to fix this ongoing problem. Please direct the right department to repair or replace the broken street lights in Vivek Vihar. Good street lighting is essential for the safety and well-being of everyone in our community.
Thanking you
Yours sincerely
Sapna
Q19. As Sharman Singh of 776, Hemkunt Apartments, Arampur, you believe that as a law-abiding citizen who pays regular taxes you deserve regular supply of clean drinking water in your house. However, your locality is facing acute shortage as supply is often disrupted without notice causing problems to the residents.
Write a letter to the Director of Jal Board of your city area, in about 120 words, apprising him of the situation; sharing the need for regular supply of clean water and requesting him to take necessary action to improve the situation. [2024]
Ans.
776, Hemkunt Apartments
Arampur
May 21, 2025
The Director
Jal Board
Delhi
Subject: Urgent Need for Clean Water Supply in Arampur
Sir/Madam
I am Sharman Singh, a resident of 776, Hemkunt Apartments, Arampur. As a tax-paying citizen, I believe we deserve a steady supply of clean drinking water.
Right now, Arampur is facing a serious water shortage. The water supply often gets cut off without warning, making life difficult for all of us. Our daily routines suffer, and we struggle to meet our basic needs. Having regular access to clean water is crucial for the health and hygiene of every home. The current unreliable supply is not acceptable.
I urge you to address this issue right away and ensure that residents of Arampur receive a consistent and dependable source of clean drinking water.
Thanking you
Yours sincerely
Sharman Singh
Q20. You are pained to see that in your city, there is no proper arrangement for cleaning of drains. There are heaps of accumulated garbage and stagnant water. Write a letter to the Municipal Commissioner of your city complaining about the same as there is a fear of outbreak of disease. You are Alka/Ashish. [2023]
Ans.
123, Model Town
Delhi
May 21, 2025
The Municipal Commissioner
Municipal Corporation
Delhi
Subject: Complaint About Drainage and Waste Issues in Delhi
Sir/ Madam
I am Alka, a concerned resident of Delhi. I am very worried about the poor cleaning of drains in our city.
The drains are blocked with piles of garbage, and there is stagnant water everywhere. This situation is not only unhygienic but also puts us at risk for disease outbreaks, especially with the upcoming monsoon. The smell from these areas is unbearable, and the standing water attracts mosquitoes and other pests that carry diseases. We need to address this issue immediately.
I urge you to start a regular cleaning schedule for the drains. Proper waste management is also necessary to reduce the garbage buildup. We need quick action to protect the health of the people in Delhi.
Thanking you
Yours sincerely
Alka
Q21. You are Arun/Anita, 22 New Light Colony, Guwahati. The park in your colony has not been maintained properly for quite some time. Write a letter in 100-120 words to the Chief Officer, Horticulture Dept. complaining against the park incharge for not doing his duty properly. You may use the following points: [Comprt. CBSE 2018]
- boundary wall broken
- flower beds but no flowers
- no proper cutting of hedges
Ans.
22 New Light Colony
Guwahati
May 21, 2025
The Chief Officer
Horticulture Department
Guwahati
Subject: Complaint About Park Maintenance in New Light Colony, Guwahati
Sir/Madam
I am Arun, a resident of 22 New Light Colony, Guwahati. I have been sharing my concerns about the poor maintenance of our local park for a long time.
The park in-charge is not doing a good job. The boundary wall has several broken areas, which is a security risk. The flower beds are empty of flowers, making the park look barren. Additionally, the hedges are overgrown and not properly trimmed, so the park looks neglected. This situation is disappointing for residents who appreciate this green space.
I urge you to address this issue and take action against the park in charge for not doing their job well. Better maintenance will help the residents and improve the appearance of our colony.
Thanking you
Yours sincerely
Arun
Q22. There is a garbage bin near your school gate. Most of the time it is overflowing. During the rainy season, it stinks and invites a lot of flies. All this affects the healthy atmosphere of the school. Imagine that you are the Principal of Sunflower School. Write a letter in 100-150 words to the Municipal Commissioner, Agra Municipal Corporation requesting him either to ensure regular cleaning or to get the bin removed to some other place. [2020]
Ans.
Sunflower School
Ashok Nagar
Agra
May 21, 2025
The Municipal Commissioner
Agra Municipal Corporation
Agra
Subject: Immediate Help Needed: Overflowing Garbage Bin by Sunflower School Gate
Sir/Madam
I am the Principal of Sunflower School. We have a serious hygiene problem because of a garbage bin near our school gate.
The garbage bin is always overflowing, especially during the rainy season. The waste creates a bad smell, making the environment unhealthy for our students and staff. It also attracts a lot of flies, which makes the situation worse. This affects the learning atmosphere. I kindly ask for your urgent help with this issue.
Please consider either cleaning the bin more often or moving it to a better location away from the school gate. Your quick action on this matter will be greatly appreciated and will help keep our school environment clean and healthy.
Thanking you
Yours sincerely
Lokesh Arora
Q23. You are Mukesh/Manju living at 7/31, Kamla Nagar, Kanpur. There are many stray dogs in your colony. They chase vehicles, trouble strangers and sometimes bite the children. They are a nuisance. Write a letter of complaint to the Municipal Commissioner, Kanpur requesting him to instruct the concerned staff to take appropriate action. [2020]
Ans.
7/31, Kamla Nagar
Kanpur
May 21, 2025
The Municipal Commissioner
Kanpur Municipal Corporation
Kanpur
Subject: Complaint About Stray Dogs in Kamla Nagar, Kanpur
Sir/Madam
I am Mukesh, a resident of 7/31, Kamla Nagar, Kanpur. I am writing to report the problem of stray dogs in our area.
The stray dogs often chase cars, creating a traffic danger. They also bother people and have bitten children playing nearby. This has made parents and older residents feel unsafe. The number of stray dogs is increasing, and their aggressive behavior is a serious concern for our community.
I urge you to please direct your staff to take action on this issue. This should include capturing the dogs, sterilizing and vaccinating them, and finding them proper shelters. Your quick response will help ensure the safety of everyone in Kamla Nagar.
Thanking you
Yours sincerely
Mukesh
Q24. You are Aashima/Ashish studying in Seaface School, Kochi. The school session started a month ago. All the textbooks are not available in the market. Both students and teachers are put to great inconvenience. Write a letter to the Deputy Director (Sales), NCERT, New Delhi, complaining about the non-availability of textbooks. [2020]
Ans.
Seaface School
Kochi
May 21, 2025
The Deputy Director (Sales)
NCERT
New Delhi
Subject: Complaint About Missing NCERT Textbooks in Kochi
Sir/ Madam
I am Aashima, a student at Seaface School in Kochi. Our new academic session started a month ago, and we are having a big problem because many important NCERT textbooks are not available in the local market.
This shortage is causing difficulties for both students and teachers. Without the required textbooks, our studies are suffering, and teachers are struggling to teach the curriculum properly. We are forced to rely on photocopies and online resources, which are not always enough or easy for everyone to access.
We urge you to please look into this issue quickly and ensure that all necessary NCERT textbooks are supplied to the bookstores in Kochi. Getting these books on time is essential for us to continue our academic session smoothly. We hope for a quick reply and prompt action to fix this problem.
Thanking you
Yours Sincerely
Aashima
Letter of suggestion
Q25. You are Neha/Nehal Panjwani, residing at 8576, Sarita Apartments, Hanger Street. As a responsible citizen, you believe in promoting environmentally responsible practices. Write a letter to the Director, Alternate Energy Commission, in about 120 words, sharing your views about ‘Reducing the Carbon Footprint’ by encouraging the use of renewable energy sources, such as solar and wind power and to provide subsidies to families who want to avail the facility. [CBSE 2025]
Ans.
8576, Sarita Apartments
Hanger Street
Delhi
May 21, 2025
The Director
Alternate Energy Commission
Delhi
Subject: Promoting Renewable Energy to Reduce Carbon Footprint
Sir/Madam
My name is Neha, and I live at 8576 Sarita Apartments on Hanger Street. I believe it is urgent to reduce our carbon footprint for a sustainable future.
We must encourage more people to use renewable energy sources like solar and wind power. These clean energy options can help us rely less on fossil fuels and lessen their harmful effects on the environment. I suggest creating subsidy programs for families who want to install solar panels or wind turbines at home. Financial incentives will help make these green options more affordable and encourage more people to participate. This will reduce individual carbon footprints and contribute to a cleaner, healthier environment for everyone.
I urge the commission to consider and implement these supportive measures to boost the use of renewable energy.
Thanking you
Yours sincerely
Neha
Q26. Atithi Devo Bhava” has been India’s stand since times immemorial. However, you feel, to attract tourists, only tourism promotional drives do not suffice. It is important to sensitize those in the tourism industry to conduct themselves with propriety as hosts, and they must treat the tourists with respect, ensure their safety and support them during their visit. As Herbu R., write a letter to the Tourism Department expressing your concerns. Use your own ideas along with the ideas from the unit : Travel and Tourism, to write the letter in not more than 120 words. [CBSE 2025]
Ans.
10, Civil Lines
Delhi
May 21, 2025
The Director
Department of Tourism
Government of India
Subject: Improving the Tourist Experience
Sir/Madam
I am Herbu R., a resident of Hauz Khas, who truly admires the initiative of Tourism Promotion through “Atithi Devo Bhava”. Yet, the need of the hour is to go beyond this initiative. I want to highlight the need to sensitize those in the tourism industry to conduct themselves with propriety as hosts, and they must treat the tourists with respect, ensure their safety and support them during their visit.
“Atithi Devo Bhava” is to attract and keep visitors, we need to improve how people in the tourism industry treat them. It is important to train hotel staff, guides, taxi drivers, and shopkeepers to treat tourists with respect. We must ensure that tourists feel safe and supported during their visits. This creates a welcoming and trustworthy environment. In addition to showing off our beautiful places, building a culture of genuine hospitality and respect will greatly enhance the tourist experience.
All these initiatives can lead to more repeat visits and positive recommendations, which will help our tourism sector thrive.
Thanking you
Yours sincerely
Herbu R.
Q27. Ecotourism means responsible travel to natural areas conserving the environment. Imagine yourself as a member of the Ecotourism Society of India. Taking ideas from the units ‘Environment’ and ‘Travel and Tourism’, write a letter to the Ministry of Tourism, mentioning the ways to propagate Ecotourism by sensitizing people. [CBSE 2024]
Ans.
Ecotourism Society of India
Green Avenue, Delhi
May 21, 2025
The Secretary
Ministry of Tourism
Government of India
Transport Bhawan, Parliament Street
New Delhi
Subject: Promoting Ecotourism Through Public Awareness
Sir/Madam
I am writing as a member of the Ecotourism Society of India to encourage you to promote ecotourism through public awareness.
Ecotourism focuses on responsible travel to natural areas and helps protect the environment. It has great potential for sustainable development. To achieve this, we can take several important steps. First, we should include ecotourism topics in school lessons to teach children about environmental protection and responsible travel early on. Second, we can run nationwide awareness campaigns on different media platforms to show the benefits of ecotourism for nature and local communities. Additionally, we can hold workshops and training for those in the tourism industry, such as guides and hotel staff, to help them understand and promote ecotourism effectively. Involving local communities in ecotourism projects will also encourage them to take care of the environment.
By increasing education, awareness, and community participation, we can create a culture of responsible travel. This will help ensure the long-term success and sustainability of ecotourism in India.
Thanking you
Yours sincerely
Deepali
Letter to Police
Q28. There are daily reports in the newspaper of fatal accidents due to reckless driving and road rage. Write a letter to the Commissioner of Traffic Police in about 120 words suggesting the need to take stricter action against the offenders. Recommend the use of social media to launch awareness campaigns about the implications of irresponsible driving. You are Shantanu / Savita, living at B-108 Krishi Apartments. [2024]
Ans.
B-108, Krishi Apartments
New Delhi
March 30, 2025
The Commissioner
Traffic Police Department
New Delhi
Subject: Need for Stricter Action Against Reckless Driving and Road Rage
Dear Sir/Madam
I am writing to express my concern over the increasing number of fatal road accidents caused by reckless driving and road rage, as reported daily in newspapers. It is alarming to witness the growing disregard for traffic rules and the lives of others on the road. I urge the department to implement stricter penalties and immediate suspension of licences for offenders.
Regular checks and speed monitoring systems must be enhanced. Moreover, I recommend using social media platforms to launch impactful awareness campaigns about the consequences of irresponsible driving. Engaging visuals, survivor stories, and expert advice can greatly influence public behaviour, especially among the youth. I hope my suggestions are considered for a safer traffic environment.
Yours sincerely
Shantanu
Q29. You are Neena/Sumit, a student of Class XII, Blooms Public School, Dwarka, Delhi. The road leading to your school has become notorious for fast running vehicles. Students coming to the school in the morning, and leaving in the afternoon are put to a great difficulty. School buses and parents who come to leave and take their children from school are put to inconvenience. Write a letter to the Deputy Commissioner, Delhi Police to post traffic constables on duty in front of the school in the morning as well as in the afternoon. [2020]
Ans.
Neena
Class XII, Blooms Public School
Dwarka, Delhi
June 30, 2025
The Deputy Commissioner
Delhi Police
New Delhi
Subject: Request for Deployment of Traffic Constables Near School Premises
Dear Sir/Madam
I am a student of Class XII at Blooms Public School, Dwarka. I am writing to bring to your attention the growing concern regarding the traffic situation on the road leading to our school. Vehicles speed recklessly during school hours, putting the lives of students at serious risk. Both morning arrival and afternoon dispersal times witness severe congestion, causing inconvenience to parents, school buses, and staff.
We kindly request you to deploy traffic constables near our school during these critical hours to regulate traffic and ensure students’ safety. Regular monitoring will not only ease congestion but also prevent potential accidents. We hope for your prompt action in this regard.
Yours faithfully
Neena Sharma
Class XII, Blooms Public School
Q30. You are Shalini/Shashank living at 39, Kailash Colony, New Delhi. You have noticed that children are working in tea stalls, begging at intersections, etc, in spite of laws prohibiting child labour. Write a letter in 100 – 120 words to the Commissioner, Delhi Police, showing your concern about it and requesting strict implementation of law. [2019]
Ans.
39, Kailash Colony
New Delhi
July 30, 2025
The Commissioner
Delhi Police
New Delhi
Subject: Concern Regarding Prevalence of Child Labour and Request for Strict Action
Respected Sir/Madam
I am writing to express my deep concern over the growing number of children working at tea stalls, begging at intersections, and doing odd jobs across the city. Despite strict laws against child labour, such practices continue openly and unchecked. These children deserve a safe, nurturing environment and access to education, not exploitation.
I urge your department to take immediate steps for stricter enforcement of child labour laws. Frequent inspections and awareness campaigns can help curb this serious issue.
Your prompt action will go a long way in safeguarding the rights of these children and ensuring a brighter future for them.
Yours sincerely
Shalini Verma
Letter to the MLA / Government
Q31. The bursting of the sewage pipe in your colony has led to an overflow of sewage making it impossible to travel on A2 and A3 streets of your colony. The stench is unbearable and the colony gates have to be closed leading to traffic jams. In addition, the overflowing sewage water has become a breeding ground for mosquitoes. As secretary RWA, you have been repeatedly complaining to the civic authorities but to no avail.
You are Shanti / Shantam of Kanchan Vihar. Write a letter to your local MLA requesting immediate action. [2024]
Ans.
Secretary, Residents Welfare Association
Kanchan Vihar
New Delhi
20 Feb 2025
The Honorable MLA
Kanchan Vihar
New Delhi
Subject: Urgent Attention Required- Overflowing Sewage and Related Health Hazards in Kanchan Vihar
Respected Sir/Madam
I am writing on behalf of the residents of Kanchan Vihar to express our grave concern regarding the continuous overflow of sewage on A2 and A3 streets due to a burst pipe. The stench has made the area uninhabitable, and the gates of the colony have had to be closed, resulting in regular traffic chaos.
Despite repeated complaints to the civic authorities, no action has been taken. The stagnant sewage water has also become a breeding ground for mosquitoes, increasing the risk of disease. We request your urgent intervention to get the issue resolved immediately. Your support is crucial to restore hygienic living conditions for the residents.
Yours sincerely
Shantam Verma
Secretary, RWA
Kanchan Vihar
Q32. Inspite of repeated promises made by the authorities, potholes on the roads both internal and main streets have not been fixed. Poor, makeshift repair work was done which did not last beyond a week. This problem has led to many people having nasty falls and traffic congestion.
Write a letter to your MLA drawing his attention to the problem. Remind him of his promise to repair the roads immediately to reduce inconvenience of the residents. You are Akshita / Aslam, Secretary RWA, Jaunaspuri. [2024]
Ans.
Secretary, RWA
Jaunaspuri
Kanpur
15 Feb 2025
The Honorable MLA
Jaunaspuri
Kanpur
Subject: Urgent Attention Required to Repair Roads in Jaunaspuri
Respected Sir/Madam
I am writing to bring to your notice the worsening condition of the roads in Jaunaspuri, both internal lanes and main streets. Despite repeated promises by the authorities to repair the potholes, only poor and temporary fixes have been made, which last less than a week.
This negligence has caused several accidents due to nasty falls and severe traffic congestion, causing great inconvenience and distress to residents. We kindly remind you of your commitment to repair these roads immediately.
We urge you to take swift and permanent action to ensure the safety and convenience of our community. Thank you for your attention.
Yours sincerely
Akshita
Secretary, RWA
Jaunaspuri
Q33. As Nalini Sharda of 409, Surya Apartments, Gopalpur, you believe that pedestrian safety is very important. Footpaths on both sides of the main roads of your city need major repairs and on some stretches they need to be constructed.
Write a letter to the MLA of your city area, in about 120 words, stressing the need for footpaths for pedestrian safety. Share your concern for maintenance of existing footpaths and the need to construct new ones where they are required. [2024]
Ans.
409, Surya Apartments
Gopalpur
June 30, 2025
The Honorable MLA
Gopalpur
Subject: Urgent Need for Repair and Construction of Footpaths for Pedestrian Safety
Respected Sir/Madam
I am writing to draw your attention to the poor condition of footpaths on both sides of the main roads in our city. Many footpaths are damaged and uneven, making it dangerous for pedestrians, especially children and the elderly. In some stretches, there are no footpaths at all, forcing people to walk on busy roads.
Pedestrian safety is very important, and proper footpaths are essential to prevent accidents. I urge you to ensure the immediate repair and regular maintenance of existing footpaths and construct new ones where necessary. This will greatly improve safety and convenience for all residents. Thank you for your consideration.
Yours sincerely
Nalini Sharda
Q34. As Komal Gupta of 987, Dev Apartments, Rajpur, you believe that proper waste management is a must in today’s times when we need to promote ‘Recycling’ for optimum utilization of things/products. Despite ample promotion by civic authorities about segregation of waste into ‘recyclable’ and ‘non recyclable’ waste the garbage collectors in your areas do not follow the rules.
Write a letter to the MLA of your city, in about 120 words, apprising him of the situation, sharing the importance of waste segregation and requesting him to take strict action against erring personnel. [2024]
Ans.
987, Dev Apartments
Rajpur
March 24, 2025
The Honorable MLA
Rajpur
Subject: Urgent Need for Strict Action on Waste Segregation and Management
Respected Sir/Madam
I am writing to bring to your attention the poor implementation of waste segregation in our area. Despite repeated awareness campaigns by civic authorities promoting the segregation of recyclable and non-recyclable waste, the garbage collectors in our locality do not follow these guidelines. This negligence not only affects the cleanliness of our city but also hampers recycling efforts, which are crucial for sustainable living and optimal resource utilization.
I kindly request you to take strict action against the erring personnel and ensure proper monitoring so that waste segregation is followed seriously. This will help in promoting environmental health and a cleaner city. Thank you for your attention.
Yours sincerely
Komal Gupta
Conclusion
With the help of this post, students can understand complaint letters and prepare the topic well for their exams.