Formal Letter Writing Previous Year Questions Class 10, 12 English (with model answers)

CBSE Class 10, 12 English Formal Letter Writing Questions (with model answers) from previous years question papers

Formal Letter Writing Previous Year Questions with answers – In class 10 and 12, students have to write a formal letter which can be a letter to the editor, principal, government, police, RWA, Complaint letter, order letter or inquiry letter. Here we have compiled the previous year questions of all types of formal letter with the help of which students can prepare the topic confidently.

Letter to the Editor

Q1. As Karma Sood/Kalyan Sood, a responsible citizen and resident of 41B, Global Village, Jaknet Nagar, you have noticed that there are no proper pavements to walk on the sides of all the main roads in your city, which puts the lives of pedestrians at danger. It also causes air pollution when high speed vehicles run through the muddy path. Write a letter to the editor of a national daily in about 120 words to highlight the issue, and bring the attention of concerned authorities to take prompt action. [Class 10, CBSE 2025]
Ans.
41B
Global Village
Jaknet Nagar

15 June 2025

The Editor
Jan Chetna
Jaknet Nagar

Subject: Danger to lives of pedestrians due to lack of proper pavements to walk on the sides of all the main roads.

Sir/Madam

I, Kalyan Sood, a responsible citizen of Global village, Jaknet nagar, would like to bring your attention to the lack of pavements on sides of all main roads. This is a cause of concern because it is posing a threat to lives of pedestrians.

Also, high-speed vehicles move on the muddy tracks which causes a lot of pollution. Last month, five pedestrians lost their lives and more than twenty were reported injured due to mishaps on the main roads. The increased pollution due to the vehicular movement on dirt tracks is causing respiratory trouble to the residents of the area. Several cases of asthma and brocho-related diseases are reported on a daily basis.
I would like to request the authorities, through the prestigious columns of your publication, to get the required pavements on the sides of the main roads in the city. This will act as a great relief to pedestrians and residents of the area.

Thanking you
Yours sincerely
Kalyan Sood

Q2. As Shobita/Shobhit Das, a responsible citizen, residing in 14-A, GVR Colony, Hoshiyarbad, you have noticed that a road crossing in your area does not have a traffic signal which leads to chaos and traffic jams during peak hours. It is also an accident-prone area. Despite writing numerous letters to the Traffic Commissioner, no action has yet been taken. Write a letter to the editor of a national daily, in about 120 words, to draw the attention of concerned authorities to address the pressing issue affecting the commuters. [Class 10, CBSE 2025]
Ans.
14-A
GVR Colony
Hoshiyarbad

27 May 2025

The Editor
Times Daily
Hoshiyarbad

Subject: Lack of traffic signal on road crossing

Sir/Madam

I, Shobhita, a resident of GVR Colony, Hoshiyarbad, would like to bring your attention to the lack of traffic signal on road crossing in the area. This is a cause of concern because it leads to chaos and traffic jams during peak hours.
The lack of traffic signal on the road crossing causes several accidents on a daily basis. Till now more than fifty cases have been reported. Chaos is a normal scene because no one knows when to stop and when to go. Our repeated letters to the Traffic Commissioner of our area have gone futile.
I would like to request you to highlight the issue through the prestigious columns of your publication, to get the required traffic signal installed at the crossing. This will act as a great relief to pedestrians and residents of the area.

Thanking you
Yours sincerely
Shobhita

Q3. You are Bela / Baloo of Palanpuri. You recently visited a ‘craft mela’. You were delighted to see the diversity of handicrafts, handlooms and cultural fabric of India. However, you were dismayed that not many people were there to encourage the artisans. Write a letter to the editor in 100-120 words, expressing your views on the situation and the need to support indigenous art and craft. [Class 10, CBSE 2025]
Ans.
36, Sector 5
Palanpuri

20 May 2025

The Editor
Times Now
Palanpuri

Subject: Need to support indigenous art and craft at the ongoing craft mela.

Sir/Madam

I, Baloo, a resident of Palanpuri, would like to bring your attention to the lack of visitors at the ongoing craft mela in the city. This is a cause of concern because it demotivates the craftsmen of our country.
The craft mela is displaying a diversity of handicrafts, handlooms and cultural fabric of India. However, we need to support indigenous art and craft by visitng the mela and even buying the items on display. Several stall owners were dejected at the poor turnout of visitors and some did not even make a single sale at the mela. This will act as a deterrent and prevent them from continuing the rich crafts of our country.
I would like to request you to highlight and popularize the craft mela through the prestigious columns of your publication, to get the required visitors. This will act as a great relief to the craftsmen who have put up stalls.

Thanking you
Yours sincerely
Baloo

Q4. As a resident of B/66 Mall Road, Guwahati, and a parent of a Grade X student, you are deeply concerned about the declining writing habits among students in today’s digital age. This trend significantly impacts their academic performance.
Writing skills require consistent practice, but increased dependence on internet resources has adversely affected children’s ability to express themselves effectively through writing.
Write a letter in 100-120 words to the editor of ‘The Geo Youth Times’ expressing your concern about this issue. Also, suggest measures to emphasize the importance of reading and writing skills in schools. You are Vidhi/Vaibhav. [Class 10, CBSE 2025]
Ans.
B/66 Mall Road
Guwahati

20 April 2025

The Editor
The Geo Youth Times
Guwahati

Subject: Concern about the declining writing habits among students.

Sir/Madam

I, Vaibhav, a resident of Guwahati, am a parent of a Grade X student. I would like to bring your attention to the declining writing habits among students in today’s digital age. This is a cause of concern because it has adversely affected children’s ability to express themselves effectively through writing.
Today the children are increasingly dependant on internet resources. This trend has significantly impacted their academic performance. According to the latest data, a mere 10 percent students do written practice which has caused a decline in their writing abilities.
I would like to request you to highlight the importance of written practice, through the prestigious columns of your publication. This will motivate the young minds to shift from online resources and start writing.

Thanking you
Yours sincerely
Vaibhav.

Q5. You are Mahima/Manoj, a resident of B/20, Shastri Road, Mumbai and a volunteer with ‘Clean India’. As a concerned citizen, you have noticed that Marine Lines has become heavily polluted with plastic and garbage.
Write a letter to the editor of a prominent newspaper to raise awareness about this issue. In your letter, explain how environmental damage can be reduced through the help of NGO’s, individuals and government organisations. [Class 10, CBSE 2025]
Ans.
B/20
Shastri Road
Mumbai

15 June 2025

The Editor
India Times
Mumbai

Subject: Heavy pollution in Marine Lines with plastic and garbage.

Sir/Madam

I, Manoj, a resident of Shastri Road, am a concerned citizen and a volunteer with ‘Clean India’. I would like to bring your attention to the heavy pollution in Marine Lines with plastic and garbage. This is a cause of concern because it will lead to environmental degradation.
There is a lack of proper waste disposal areas and dustbins in the area which compels the residents to litter roads. Also, the civic authorities have turned a deaf ear to repeated complaints registered by the residents. This is an open invitation to outbreak of epidemics.
I would like to request you to highlight the concern through the prestigious columns of your publication. This will sensitize the residents and municipal authorities and help in ensuring a clean city.

Thanking you
Yours sincerely
Manoj.

Q6. A leading communication company ‘Savera’ is sponsoring a half marathon run in your city to raise funds for ‘Koshish’ an orphanage. You are Roshini/Roshan, school captain of Adarsh Vidyalaya. You are leading a batch of hundred students in the half marathon to be held in your city.
Write a letter to the editor of a national daily emphasizing the participation of school children in such programmes as part of voluntary community service. Highlight the benefits of participation in such activities. [Class 10, CBSE 2024]
Ans.
Adarsh Vidyalaya
Jonpur

12 June 2025

The Editor
Khabar Live
Jonpur

Subject: Half marathon run to raise funds for ‘Koshish’ an orphanage

Sir/Madam

I, Roshini, School Captain of Adarsh Vidyalaya, would like to draw your attention to the half marathon being organised by ‘Koshish’ orphanage.
I am leading a batch of one hundred students in the half marathon to be held in Jonpur Civil Lines area on Sunday, 22 June 2025.
I would like to request you to highlight the half marathon through the prestigious columns of your publication. This will help in drawing more students to participate and make it a success.

Thanking you
Yours sincerely
Roshini.

Q7. As Sohail Khan, the sports captain of Pinnacle Public School, you believe that fitness as a lifestyle should be promoted. Write a letter to the Editor of a national daily, in about 120 words, suggesting the introduction of “Cycle to School” campaign for school going students. The programme aims to develop the habit of exercising through cycling to maintain fitness and keeping children active. Share the importance and credibility of such a programme and suggest a feasible way to execute it along with possible activities. [Class 10, CBSE 2024]
Ans.
Pinnacle Public School
Jaipur

30 June 2025

The Editor
Jaipur Times
Jaipur

Subject: Introduction of “Cycle to School” campaign for school-going students.

Sir/Madam

I, Sohail Khan, sports captain of Pinnacle Public School, would like to draw your attention to the introduction of “Cycle to School” campaign for school-going students.
The campaign aims to include exercise in the form of cycling in the students’ routine. This will promote good health. The children will become active. Also, the cycle tracks provided on the sides of all main roads of the city will be put to good use.
I would like to request you to highlight the campaign through the prestigious columns of your publication. This will help in drawing more students to participate and make it a success.

Thanking you
Yours sincerely
Sohail Khan.

Q8. You are Rahul / Rita, a student of DRK World School, Preet Vihar, Prem Nagar. You have recently noticed that the street in front of the school is being used as a thoroughfare by vehicles because of the construction work on the main street. This has led to a number of near fatal accidents involving school students who have become vulnerable to road injuries and exposure to toxic air and noise pollution while going to school. Write a letter to the Editor of a local daily in about 120 words highlighting the problem. You may also suggest possible solutions such as road safety signages, speed breakers, traffic timings. [Class 10, CBSE 2024]
Ans.
DRK World School
Preet Vihar
Prem Nagar

25 December 2025

The Editor
Malegaon Times
Malegaon

Subject: Misuse of the street in front of the school by vehicles

Sir/Madam

I, Rita, a student of DRK World School, Preet Vihar, Prem Nagar, would like to draw your attention to the misuse of the street in front of the school as a thoroughfare by vehicles because of the construction work on the main street.
This is causing a number of near fatal accidents involving school students who have become vulnerable to road injuries and exposure to toxic air and noise pollution while going to school.
I would like to request you to highlight the issue so that the authorities can find a quick solution. They can put up road safety signages warning vehicles to slow down as students frequntly cross the street. For this, speed breakers can be put up. Also, restrictions of traffic timings can be imposed according to the school hours.

Thanking you
Yours sincerely
Rita.

Q9. The problem of speeding traffic on colony roads, causing accidents, is increasing day by day. As a young citizen who wants to minimize the accidents caused by them, write a letter to the editor of a national daily, in about 120 words, expressing your concern at the situation and suggesting measures to resolve the problem and drawing attention of the concerned authorities.
You are Samyukta Khanna/Sanjay Khanna of 567, Madhur Apartments, Amar Vihar, Aram Nagar. [Class 10, CBSE 2024]
Ans.
567, Madhur Apartments
Amar Vihar
Aram Nagar

02 January 2025

The Editor
India Times
Aram Nagar

Subject: Speeding traffic on colony roads.
Sir/Madam

I, Sanjay Khanna, a resident of Aram Nagar, would like to draw your attention to the problem of speeding traffic on colony roads. This is causing a number of accidents which are rising day by day.
Till date many people have been seriously injured and recently, a young boy lost his life when his scooter was hit and dragged for 100 metres by a speeding car.
I would like to request you to highlight the issue so that the authorities can put up speed breakers and nakas to check rash driving. Heavy fines should be imposed on repeated offenders and their driving license should be confiscated.

Thanking you
Yours sincerely
Sanjay Khanna.

Q10. The problem of open manholes and drains in your locality is posing a threat to the lives of people. As a young citizen, who cares about the upkeep of the locality and safety of the residents, write a letter to the editor of a local daily, in about 120 words, expressing your concern at the situation and suggesting measures to resolve the problem and drawing attention of the concerned authorities.
You are Sam/Karen of 67, Mist Apartments, Gagan Vihar, Akash Nagar. [Class 10, CBSE 2024]
Ans.
567, Madhur Apartments
Amar Vihar
Aram Nagar

02 January 2025

The Editor
India Times
Aram Nagar

Subject: Speeding traffic on colony roads.
Sir/Madam

Thanking you
Yours sincerely
Sanjay Khanna.

Q11. The roads in your locality have developed big potholes after the rains and have not been repaired. Despite several complaint letters to the civic authorities, the problem is still unresolved. Write a letter to the editor of a local daily, in about 120 words, expressing your concern at the situation and suggesting measures to resolve the problem and drawing attention of the concerned authorities. You are Maasumi / Mausan of 17, Crown Apartments, Harsh Vihar, Akash Nagar. [Class 10, CBSE 2024]
Ans.
17
Crown Apartments
Harsh Vihar
Akash Nagar.

12 September 2025

The Editor
India Times
Akash Nagar

Subject: Unrepaired potholes after rains.
Sir/Madam

I, Maasumi, a resident of Akash Nagar, would like to draw your attention to the problem of potholes on roads which have not been repaired despite repeated reminders to the civic authorities. This is causing a number of accidents which are rising day by day.
These potholes have become a cause of road accidents and pose a serious threat to two-wheelers. Some of the potholes are so abrupt and some are so huge that the bikers fail to maintain balance and trip. The problem gets worse during night time. Many fatal cases have also been reported. Since the monsoons ended, we have sent repeated reminders to the concerned authorities but they have fallen on deaf ears.
I request you to highlight the issue through your newspaper so that the authorities take action.
Thanking you
Yours sincerely
Maasumi.

Q12. The authorities have been claiming that the roads in your town have been relaid and repaired. But no such work done is seen. Write a letter to the editor of a local newspaper expressing your concern at the present situation and giving suggestions to resolve the problem, in 100-120 words. You are Prabhu/Parvati of Vivek Vihar, Delhi. [Class 10, CBSE 2023]
Ans.
Vivek Vihar
Delhi

2 September 2025

The Editor
Delli Vichar
Delhi

Subject: False claims of repair and relay of roads.
Sir/Madam

I, Parvati, a resident of Vivek Vihar, would like to draw your attention to the claims made by the area civic authorities regarding repairs and relaying of roads in our area.
In reality, no such repair work has been carried out and the authorities are making false claims. The condition of all the roads in Vivek Vihar is bad and the potholes are a major cause of accidents.
I request you to highlight the callous attitude of the civic authorities through your newspaper so that the required action is taken.
Thanking you
Yours sincerely
Parvati.

Q13. You are Mohit/Mohita of E-46, Shalimar Bagh, Delhi. You came across news articles about neglect of elders in today’s society. Disturbed after reading the articles, you decide to write a letter to the editor of ‘The Hindustan Times’ stressing upon the need of sensitizing children to the plight and loneliness of the elders and to inculcate in them values of caring and sharing. You can also express your views on strengthening of family values. Write your letter in 100-120 words. [Class 10, CBSE 2023]
Ans.
E-46
Shalimar Bagh
Delhi.

23 September 2025

The Editor
Delli Vichar
Delhi

Subject: Concern regarding neglect of elders.
Sir/Madam

I, Mohit, a resident of Shalimar Bagh, would like to draw your attention to the increase in neglect of the elders in our society.
Recently, I read various disturbing news articles regarding the plight and loneliness of the elders. I feel that we need to sensitize the youth and children and to inculcate in them values of caring and sharing. We can initiate certain social activities where children interact and spend time with the elders in their family. Some volunteer programs can also be launched which bring inclusivity for the elders.
I request you to utilize the columns of your newspaper and start certain activities and initiatives in this regard.
Thanking you
Yours sincerely
Mohit.

Q14. Technology today is an effective and convenient means of learning.

TECHNOLOGY IN EDUCATION

PROS

CONS

– Improves engagement and retention.

– Promotes interactive collaborative learning

– Prepares students for the future

– Reduces costs

– Promotes technological skills

– Provides current information

– Distracting

– Reduces problem solving skills

– Reduces direct peer interaction

– Expensive to maintain

– Information may not be authentic

– Communication

You are Meera/Vaibhav and would like to share your views on the pros and cons of technology in education.
Write a letter to the Editor of a newspaper expressing your views in about 100-120 words. [Class 10, CBSE 2023]
Ans.
Nishant Kunj
Delhi.

20 August 2025

The Editor
Delli Samay
Delhi

Subject: Pros and cons of technology in education.
Sir/Madam

I, Meera, a resident of Nishant Kunj, would like to draw your attention to the use of technology in education.
Recently, we have seen various technological advancements in the field of education. These have both pros and cons which I would like to share. One-on-one classes improve student engagement and retention, promote interactive and collaborative learning. The technology prepares students for the future, promotes technological skills and provides current and latest information. Also, as students study from home, it reduces costs. However, the internet is distracting and the information may not be authentic. It reduces problem-solving skills, direct interaction with peers, causes lack of communication skills and is expensive to maintain.
I request you to utilize the columns of your newspaper to spread awareness regarding the pros and cons of technology in education so that all are informed.
Thanking you
Yours sincerely
Meera.

Q15. You are Swati/Soham living at 14, DLF, Phase III, Gurugram. Your streets and roads get waterlogged during the monsoon season every year. Cars stall, drains overflow and traffic comes to a standstill. It is difficult to lead a normal life and this adds to you woes. Write a letter in 100-120 words to the editor, ‘The Times of India’, highlighting the problems and suggesting measures to control the problem.[Class 10, CBSE 2023]
Ans.
14
DLF, Phase III
Gurugram.

12 August 2025

The Editor
The Times of India
Gurugram

Subject: Problem of waterlogging during monsoon season
Sir/Madam

I, Swati, a resident of Gurugram, would like to draw your attention to the problem of waterlogging in my area during the monsoon season.
Every year, during the monsoon season, we face waterlogging which damages the houses. All furniture and appliances get destroyed. It leads to stalling of vehicles, and life reaches a standstill. Drains overflow and epidemics spread. It is a state of mess and it happens every year. The authorities have turned a blind eye and no effort is made to prevent this.
I request you to highlight the issue through the columns of your newspaper so that the municipal authorities take the required action of cleaning gutters and manholes timely.
Thanking you
Yours sincerely
Swati.

Q16. You are Rohit / Rohini of A-45, Pitampura, Delhi. You observed that the subways in Delhi are seldom used by pedestrians who are always trying to cut across traffic. You have decided to write a letter to the editor of ‘Hindustan Times’ highlighting the dire need of creating awareness about it. Based on the points given along with your own ideas write a letter in 100-120 words.
– infrastructure unutilized
– pedestrians prone to accidents
– accumulation of stagnant water/garbage in subways
– need for improvement and regular cleanliness under proper supervision. [Class 10, CBSE 2023]
Ans.
A-45, Pitampura
Delhi

12 December 2025

The Editor
Hindustan Times
Delhi

Subject: Unutilization of subways by pedestrians
Sir/Madam

I, Rohit, a resident of Pitampura, would like to draw your attention to the lack of use of the subways by pedestrians.
Several times I see pedestrians trying to cut across traffic to cross the road when subways have been provided for the purpose. This is due to lack of awareness among the public. The infrastructure is getting unutilised and the pedestrians are prone to accidents when they try to cross busy roads. One reason for their reluctance in using the subways could be lack of maintenance. Accumulation of garbage, stagnant water and lack of proper lighting could be preventing pedestrians for using them.
I request you to highlight the issue of lack of use of subways and improper maintenance so that both the pedestrains and civic authorities can be sensitised and infrastructure is put to good use.
Thanking you
Yours sincerely
Rohit.

Q17. You are Anita / Anil of Panday Park. You recently worked on a school project on the powerful impact of media in promoting national integration. Write a letter to the editor of The Hindu, sharing your views on the role of media – word limit 100-120 words. [Class 10, CBSE 2023]
Ans.
Panday Park
Delhi

10 December 2025

The Editor
The Hindu
Delhi

Subject: Role of media in promoting national integration
Sir/Madam

I, Anita, a resident of Pandey Park, would like to draw your attention to the role of media in promoting national integration.
In a democratic nation like ours, the media plays a vital role. The secular framework of our country can be protected and maintained by the media which can influence viewers’ opinion. Promoting acts of secularism, brotherhood and oneness through news reports can draw people’s attention towards the maxis – United we stand, divided we fall.
I request you to promote national integration and secularism through the columns of your newspaper.
Thanking you
Yours sincerely
Anita.

Q18. You are Akshay/Akshita, 23, Rampur Road, Delhi, a responsible citizen of your country. When you go on the road, you see that the people are becoming more and more intolerant of others, and driving their vehicles recklessly which some times leads to road rage. Write a letter to the editor of a local newspaper advising people to follow rules while driving vehicles. (100-150 words) [Class 10, CBSE 2020]
Ans.
23, Rampur Road
Delhi

10 March 2025

The Editor
The Hindu
Delhi

Subject: Increasing cases of road rage
Sir/Madam

I, Akshita, a resident of Rampur road, would like to draw your attention to the increasing cases of road rage. People have become so intolerant that they have given up on each other.
Whenever I go on the road, I see that people are driving recklessly. Everyone is in a hurry and no one allows the other to go. People have become intolerant and if someone overtakes them or crosses before them, they get aggressive and indulge in road rage. This mindset needs to change and we must accept and understand each other. Maybe someone is in an emergency and so, needs way.
I request you to highlight the need for tolerance and sensitivity while driving, through the columns of your newspaper.
Thanking you
Yours sincerely
Akshita.

Q19. Slums are spreading more than the planned townships. Life in the slums is miserable. Crowded living, lack of drinking water, insanitary conditions, poor power supply etc. are causing a lot of suffering to the people. Write a letter in 100-150 words to the editor of a national newspaper drawing attention of the concerned authorities to this problem and asking for a proper solution. You are Udit/Udita, 26 Latouche Road, Kanpur.[Class 10, CBSE 2020]
Ans.
26 Latouche Road
Kanpur.

10 May 2025

The Editor
The Hindu
Kanpur

Subject: The problem of increasing slums
Sir/Madam

I, Udit, a resident of Latouche road, would like to draw your attention to the increasing number of slums instead of planned townships in my area. The quality of life in these slums is miserable which is causing suffering to the people.
They are living in crowded places without sanitation facilities. There is lack of drinking water and similar amenities. This is an open invitation to epidemics. The government should regulate development in a planned manner so that people get proper facilities.
I request you to highlight the issue, through the columns of your newspaper so that the authorities take appropriate action.
Thanking you
Yours sincerely
Udit.

Q20. Roadside trees and colony parks are the lungs of the cities. You find that a large number of trees are being cut to widen the roads. Parks are not being properly maintained. Write a letter (100-150 words) to the editor of a local newspaper raising your voice against the felling of trees and requesting that the parks be looked after properly. You are T.K. Prasaran /Sanjitha, F-114 Beach Road, Kottayam. [Class 10, CBSE 2020]
Ans.
F-114 Beach Road
Kottayam.

16 March 2025

The Editor
The Hindu
Kottayam

Subject: Cutting of trees and lack of maintenance of parks
Sir/Madam

I, Sanjitha, a resident of Beach road, would like to draw your attention to the mindless cutting of trees to widen roads. As we are aware that trees are essential for maintaining our environment, this drastic step must be stopped.
Trees are an important source of cleaning the air and in today’s increasing air pollution levels, we need more and more trees. Thus, this cutting of trees has to be stopped. Also, the public parks are not well maintained so residents do not feel comfortable in going the re for recreation purposes. This defeats the purpose for which the parks have been made. The municipal authorities must ensure proper upkeep of the parks.
I request you to highlight the issue through the columns of your newspaper so that the decision makers act accordingly.
Thanking you
Yours sincerely
Sanjitha.

Q21. Now-a-days students are leading a stressful life. Academic deadlines, grades, competitions can leave them feeling anxious. Stress Management Skills are recognized crucial for today’s youth.
Write a letter to the editor of a national daily discussing the benefits of teaching stress management skills to children. Also suggest ways how school and parents can help children in coping with stress. You are a counsellor, Swati Mathur from 14, J.M. Layout, Bhubaneshwar, Orissa. You may use the following cues along with your own ideas to draft the letter. [Class 12, CBSE 2025]

What are the factors that cause stress?
What are some techniques to manage stress?
Setting goals, time management, healthy lifestyle.
Role of school in teaching stress management skills.

Ans.
14, J.M. Layout
Bhubaneshwar
Orissa

26 April 2025

The Editor
The Times
Bhubaneshwar

Subject: Need for teaching stress management to children
Sir/Madam

I, Swati Mathur, a student counsellor from J.M. Layout, would like to draw your attention to the need for teaching stress management to children. In today’s life childhood has taken a backseat and even children have stress regarding academic deadlines, grades, competitions; which can make them anxious.
In order to ensure mental well-being of our children, we must teach them stress management techniques and make it a part of the curriculum. We must help them identify the factors that lead to stress, the techniques to manage stress like time management, setting goals and maintaining a healthy lifestyle. To impart all this knowledge schools play an important role and they must include these techniques in the curriculum.
I request you to highlight the issue through the columns of your newspaper so that the required action is taken.
Thanking you
Yours sincerely
Swati Mathur.

Q22. You are Susheel of 10, R.K. Marg, New Delhi. You come across a report stating that a number of people in cities suffer from respiratory diseases, lung cancer, and heart diseases due to air pollution.
Write a letter to the editor of a national daily expressing your concern and suggestions and ways to improve the situation. You may use some of the cues given along with your own ideas to draft the letter. [Class 12, CBSE 2025]

What are the causes for air pollution?
What are the ways it affects human health?
Ways to reduce air pollution.
Steps to be taken by government.
How can common people help in reducing air pollution?
Role of Media

Ans.
10, R.K. Marg
New Delhi

14 April 2025

The Editor
The Times
New Delhi

Subject: Increasing cases of respiratory problems and allied issues
Sir/Madam

I, Susheel, a resident of R.K. Marg, would like to draw your attention to the rising cases of respiratory problems, lung cancer and heart diseases due to the increasing air pollution.
The presence of PM particles in the air had reached an alarmingly high level with the AQI being poisonous in certain areas of the city. Residents wearing face masks while outside is a common sight. Still the cases of lung cancer, respiratory diseases like asthma and heart diseases are rising steadily. The government has to take certain strict measures to improve the AQI like banning diesel engines, shifting industrial units outside the residential areas and promoting public means of transport.
I request you to highlight the issue through the columns of your newspaper.
Thanking you
Yours sincerely
Susheel.

Q23. Social literacy is increasingly recognized as a crucial 21st century skill for young individuals. Write a letter to the editor of a local daily discussing the benefits of providing social literacy education to children. Also, suggest effective ways to raise awareness about the importance of this education among parents. You may use some of the given cues along with your own ideas to draft the letter. You are a counsellor, Reena Sharma of 36, M.V. Apartments, Pune. [Class 12, CBSE 2025]

What is social literacy?
What is the role of school in imparting social literacy to young students?
What are the benefits of social literacy?
How is social literacy connected to career advancement?

Ans.
36, M.V. Apartments
Pune.

14 April 2025

The Editor
The Pune Times
Pune

Subject: Benefits of providing social literacy education to children.
Sir/Madam

I, Reena Sharma, a counsellor, am a resident of M.V. Apartments, would like to draw your attention to the benefits of providing social literacy education to children. .
In today’s times having social skills has gone very important because family structure is fragmented. Schools must sensitize students by initiating activities which foster empathy and similar social values. The children must be taught social responsibility which is essential tool for surviving in today’s world. As every child has to make a career, these skills will contribute a lot in achieving success.
I request you to highlight the issue through the columns of your newspaper.
Thanking you
Yours sincerely
Reena Sharma.

Q24. The rapid expansion of urban sprawl (the geographic extent of cities and towns,) is mainly due to the desire for increased living space. This urban sprawl comes with a cost of air pollution, water pollution, and disruption of environmentally sensitive areas. Write a letter to the editor of a National daily expressing your concern over the above issue and also suggest ways to improve the situation. You are Sonal of 14, A, R.P. Nagar, New Delhi. You may use the following cues along with your own ideas to compose the letter. [Class 12, CBSE 2025]

What is urban sprawl?
What is the long term impact of urban sprawl in over daily lives?
How can effective urban design and planning reduce problems of urban sprawl?

Ans.
14, A, R.P. Nagar
New Delhi.

4 April 2025

The Editor
Bharat samay
Delhi

Subject: The rapid expansion of urban sprawl and its misuse
Sir/Madam

I, Sonal, a resident of R.P. Nagar, would like to draw your attention to the rapid increase of urban sprawl. The urban Indian has an increased buying capacity which has led to a surge in the demand for residential spaces.
Improvement in lifestyle and demand for luxurious residences have led to a sprawl of urban areas. This urban sprawl is leading to certain undesirable consequences. Reduction in forest cover as more land is vacated for urbanization. Decrease in availability of land for cultivation. Use of reclaimed land for urban development which is an environmental hazard. Loss of flora and fauna due to rapid urbanization. The solution to all this is to improve planning and designing of urban spaces so that maximum goals can be achieved with minimum sprawl.
I request you to highlight the issue and sensitize the general public and the planners through the columns of your newspaper.
Thanking you
Yours sincerely
Sonal.

Q25. Adolescent obesity is a growing concern in India. Too little activity and too many calories from junk food and sweetened drinks are the main contributors to obesity. Write a letter to the editor expressing your concern over the issue and suggest ways to prevent obesity among teenagers. You may use some of the cues along with your own ideas to draft the letter. You are Mohan Lal, 40, J.N. Colony, Pune.[Class 12, CBSE 2025]

Causes of teenage obesity
Solutions
- Healthy eating
- Active lifestyle
Role of parents and schools in inculcating health awareness among students.
Role of media in creating awareness.

Ans.
40, J.N. Colony
Pune.

4 June 2025

The Editor
Bharat samay
Pune

Subject: Concern regarding increase in adolescent obesity
Sir/Madam

I, Mohan Lal, a resident of J.N. Colony, would like to draw your attention to the increase in adolescent obesity in India. The two major causes are inactive lifestyle and wrong food habits.
The teenaged population is focused on a sedentary lifestyle and their diet comprises of high calorie junk food. A major contributor is the social media which promotes such a lifestyle as the ‘in’ thing. In such a scenario, the parents need cook low-calorie tasty options which are palatable for the kids. Also, schools should make sports activities mandatory for all students. Such steps will definitely contribute in pulling out the children from the death trap.
I request you to highlight the issue and sensitize the general public through the columns of your newspaper.
Thanking you
Yours sincerely
Mohal Lal.

Q26. An increase in the number of vehicles on the road has increased instances of traffic snarls, road rage and accidents. Write a letter to the editor of a national daily showing your concern and examining the reasons for such behaviour. Provide suggestions on how to manage the situation. Use the given cues along with your own ideas to compose the letter. You are Brinda/Bharat. [Class 12, CBSE 2024]

REASONS

Increase in vehicles
More cars per family
Budgeted cab services
People not adhering to traffic rules

SUGGESTIONS

Improve traffic management during peak hours
Stricter implementation of laws
Role of media in creating awareness

Ans.
40, J.N. Colony
Pune.

4 June 2025

The Editor
Bharat samay
Pune

Subject: Concern regarding increase in the number of vehicles which has led to various problems
Sir/Madam

I, Bharat, a resident of J.N. Colony, would like to draw your attention to the increase in the number of vehicles which has increased instances of traffic snarls, road rage and accidents.
The number of vehicles per household has risen drastically. The is a rise in plying of low cost cabs and taxis. People have stopped adhering to road safety norms. Thus the situation is apt for promoting incidences of accidents, road rage and traffic snarls. The people should not blame the authorities for everything because the infrastructure of the city has been made for a limited number of vehicles. It is the duty of the residents to be mindful and not misuse vehicles. Rather they should opt for carpools, cycles and walk up short distances.
I request you to highlight the issue and sensitize the general public through the columns of your newspaper.
Thanking you
Yours sincerely
Bharat.

Q27. You have been making documentaries on how rivers, the lifelines of our nation, are under serious threat due to river pollution. Write a letter to the editor of a national daily, examining the reasons for this pollution and suggesting ways of tackling the issue. Use the given cues along with your own ideas to compose this letter. You are Srishti / Suraj, a concerned student. [Class 12, CBSE 2024]

Reasons

pollution
industrial waste
agricultural runoff
human sewage

Solutions

strict laws
monitoring committees
waste handling process
educate the masses

Ans.
Viram Nagar
Jonpur.

14 August 2025

The Editor
Bharat samay
Jonpur

Subject: Threat to the rivers of our country
Sir/Madam

I, Suraj am a resident of Viram Nagar and a concerned student. I have been making documentaries on how rivers, the lifelines of our nation, are under serious threat due to river pollution.
Our rivers are being misused and people throw carcasses, bodies in it. Industrial waste is being discharge into the rivers and the same polluted water is used for irrigating the fields. This has led to a rapid increase in cancer cases in agricultural belts of the country. We need to implement strict laws and monitoring committees should be set up. Adequate waste handling process should be set up and masses should be educated regarding not polluting the rivers.
I request you to highlight the issue and sensitize the general public through the columns of your newspaper.
Thanking you
Yours sincerely
Suraj.

Q28. Your school organized a week-long campaign to create awareness of the plight of senior citizens in old age homes and ways of volunteering to bring smiles to their faces. This effort by the students was greatly appreciated. You decide to write a letter to the editor of a local daily to create awareness amongst people all over the city. You are Deepika/Deepak, Raja Vas School, Tri Bagh. You may combine your ideas with the cues given below. [Class 12, CBSE 2024]

Help the Senior Citizens
Make Them Smile

panel discussion on ‘How to help the elderly’-
visit to old age homes
distribution of hampers
cultural programmes
pledge to volunteer one hour a week

Ans.
Raja Vas School
Tri Bagh

14 January 2025

The Editor
Tri Bagh Times
Tribagh

Subject: Plight of senior citizens in old age homes
Sir/Madam

I, Deepika am a student of Raja Vas school. Recently, our school organised a week-long campaign to create awareness of the plight of senior citizens in old age homes and ways of volunteering to bring smiles to their faces.
The campaign – Help the Senior Citizens, Make Them Smile comprised of panel discussion to find ways to help senior citizens in old age homes. Students visited old age homes and distributed hampers and performed cultural programmes. The students have pledged to volunteer one hour a week for this purpose.
I request you to sensitize the general public through the columns of your newspaper.
Thanking you
Yours sincerely
Deepika.

Q29. You are Jyoti/Jagan of Park Avenue, Karampur. You feel sad to notice that people litter the roads with utter disregard for sanitation and cleanliness. As a responsible citizen, write a letter to the editor of a national daily highlighting the need for educational institutions to instill civic responsibility among school children. [Class 12, CBSE 2024]
You may use the following cues along with your own ideas to compose this letter.

cleanliness drive
spreading awareness campaigns
eco club activities in schools
volunteer for cleanup
workshops, seminars

Ans.
Park Avenue
Karampur.

26 April 2025

The Editor
New day
Karampur

Subject: Need for educational institutions to instill civic responsibility among school children.
Sir/Madam

I, Jyoti am a resident of Park Avenue. As a responsible citizen, I want to raise the concerns regarding the utter disregard for sanitation and cleanliness.
It is the duty of our schools to instil civic responsibility among the students so that they grow up into responsible citizens. They should organize cleanliness drives, spread awareness, organize eco-club activities, workshops and seminars. Students must be asked to volunteer for the cause.
I request you to sensitize the general public in this regard, through the columns of your newspaper.
Thanking you
Yours sincerely
Jyoti.

Q30. To maintain ‘work life’ balance, there is a surge of people going on short and budgeted vacations. Seizing this opportunity more people are offering the home stay option. Write a letter to the editor of a national daily sharing your views on this trend. You may use the following cues along with your own ideas to compose this letter. You are Ankit/Ankita [Class 12, CBSE 2024]

HOME STAY
Budgeted travel option
Home cooked meals
Opportunity to enjoy local culture, cuisines, life-style
Emerging opportunities for locals.
Opportunity to showcase indigenous communities in villages/small towns.

Ans.
Sanjauli
Shimla.

26 June 2025

The Editor
Himachal Daily
Shimla

Subject: Surge in opting for homestays for people going on vacations.
Sir/Madam

I, Ankit am a resident of Sanjauli. Recently, I have noticed the trend of people opting for homestays during vacations.
In order to maintain work-life balance, more and more people are going on short budgeted vacations. Homestays offer pocket-friendly stays with home-cooked meals with a chance to enjoy local culture, cuisines, life-style. This is an emerging opportunity for locals to showcase indigenous communities in villages/small towns.
I request you to create awareness among the general public through the columns of your newspaper.
Thanking you
Yours sincerely
Ankit.

Q31. A survey reveals that advertisements impact both young and old. They are lured by the discounted prices and the promises made by the product manufacturers. Write a letter to the editor of a national daily expressing your views in 120-150 words on how advertisements may mislead the consumers and give suggestions on how they can make informed decisions. You are Carol/Philip. You may use the given input. [Class 12, CBSE 2023]

Complaint Letter to the RWA

Q41. You are Richa Ramya/Romil Kamil, residing at 4345, Nector Apartments, Short Street. You have noticed loose electric wires hanging out of poles. As a concerned resident, you feel worried about the potential hazards these exposed wires pose, especially to children who frequent the garden. Write a letter to the President of the RWA of your society, in about 120 words, requesting an urgent intervention to address this issue. [CBSE 2025]
Ans.
4345, Nector Apartments
Short Street

18 May 2025

The President
RWA, Nector Apartments
Short Street

Subject: Urgent attention needed for loose electric wires near garden area

Sir/ Madam

I am Richa Ramya, a concerned resident of Nector Apartments at 4345 Short Street. I want to highlight a serious safety issue of several loose electric wires hanging dangerously from the poles near the garden area.
These exposed wires are a significant risk, especially for children who play in the garden. Touching these live wires could cause serious injuries or even death. I urge you to act quickly to fix this problem with the help of the relevant authorities to inspect and secure these wires. Recently, the watchman had a narrow escape when he was about to touch one such wire.
Taking prompt action will help prevent any accidents and keep all residents safe, particularly our children.

Thanking you
Yours sincerely
Richa Ramya

Q42. As Rohini Monga / Rohan Monga, of 43 Jai Apartments, Neerbagh, you feel that there should be a dedicated space in the community park for the senior citizens of the society, where they can gather.
Write a letter to the RWA of your society in about 120 words, suggesting spaces in the park and emphasizing the importance of creating such a space. [2024]
Ans.
43 Jai Apartments
Neerbagh

May 21, 2025

The President
RWA, Jai Apartments
Neerbagh

Subject: Creating a Space for Senior Citizens in the Community Park

Sir/ Madam

I am a resident of 43 Jai Apartments, Neerbagh, and I would like to suggest that a space for senior citizens should be specifically dedicated in our community park.
Right now, our park is a shared space for all ages. I believe having a specific area for seniors would improve their well-being and help them feel more included. A quiet corner of the park, perhaps near the seating or under the big trees, would be ideal for this. This space would give seniors a comfortable place to gather, socialize, and engage in light activities. It would help them feel a stronger sense of belonging and provide a peaceful space for relaxation and interaction with others.
I hope the RWA will consider this idea and take steps to create this important addition to our community park.

Thanking you
Yours sincerely
Rohini Monga

Q43. As Kaveri Mahajan, of 543, Narmada Apartments, Jeev Nagar, you feel that during the monsoon season all the rain water goes down the drain without being utilized.
Write a letter to the RWA of your society, in about 120 words, suggesting measures to save and preserve rain water emphasizing the importance of saving every drop of water. [2024]
Ans.
543,
Narmada Apartments
Jeev Nagar.

May 21, 2025

The President
RWA, Narmada Apartments
Jeev Nagar

Subject: Rainwater Harvesting Suggestion for Narmada Apartments

Sir/Madam

I am Kaveri Mahajan a resident of 543, Narmada Apartments, Jeev Nagar. I am concerned about the rainwater that goes to waste during the monsoon season.
It is frustrating to see all that water just flowing down the drains. With water scarcity becoming a bigger issue, I suggest we start rainwater harvesting in our community. We could set up collection pits, install rooftop rainwater systems, or build small recharge wells in our common areas. These methods can help us save water, replenish groundwater, and reduce our reliance on outside water sources. Every drop saved during the monsoon can help create a more sustainable future for our community.
I encourage the RWA to look into these ideas and take steps to implement rainwater harvesting in our society.

Thanking you
Yours sincerely
Kaveri Mahajan

Q44. As Sarla Mehta/Santosh Mehta of 983, Sterling Apartments, Vikas Nagar, you believe in the importance of staying fit and exercising. Your society does not have an open gym in the premises. Write a letter to the RWA of your society, in about 120 words, requesting them to set up an open gym in the garden area where residents can exercise, emphasizing upon the importance of staying fit and healthy. [2024]
Ans.
983, Sterling Apartments
Vikas Nagar

May 21, 2025

The President
RWA, Sterling Apartments
Vikas Nagar

Subject: Proposal for an Open Gym in Sterling Apartments

Sir/Madam

I am Sarla Mehta, a resident of 983, Sterling Apartments, Vikas Nagar. I would like to suggest creating an open gym in our society.
Staying fit and healthy is very important in our busy lives. Regular exercise not only helps our bodies but also improves our mental well-being and productivity. Right now, we do not have any outdoor exercise facilities in our society. An open gym in the garden area would give residents of all ages a place to work out. This would support a healthier lifestyle and encourage more social interaction among us.
I urge the RWA to think about this request and consider using the needed resources to create this valuable space for everyone in Sterling Apartments.

Thanking you
Yours sincerely
Sarla Mehta

Q45. As Geetanjali / Girish of 83, Star Apartments, Virbagh, you have noticed that a lot of senior citizens in your society are leading lonely lives. Write a letter in about 120 words, to the President of RWA of your society, requesting him to organize more community get-togethers and celebrations to bring cheer to their lonely lives. [2024]
Ans.
83, Star Apartments
Virbagh

May 21, 2025

The President
RWA, Star Apartments
Virbagh

Subject: Request for Community Events for Senior Citizens

Sir/Madam

I am Geetanjali, a resident of 83, Star Apartments, Virbagh. I am concerned about the well-being of our senior citizen residents. Many of them seem to be living lonely lives in our community.
I request that the RWA organise more community get-togethers and celebrations. These events would help our seniors socialise, meet other residents, and feel connected. Simple gatherings, festive celebrations, or informal tea sessions can lift their spirits and help them feel part of our community. I believe these events would improve their quality of life and create a friendlier environment for everyone.
I hope you will consider this request and work on organising more community events.

Thanking you
Yours sincerely
Geetanjali

Q46. As Jignesh Silva / Punkhuri Shukl of 648, Sec-19, Sadar Nagar, you feel very unhappy and annoyed with the way bikes and cars are haphazardly parked in front of residential units causing inconvenience to residents. Write a letter to the RWA of your society in about 120 words, expressing your concern at the situation and suggesting measures to remove the nuisance. [2024]
Ans.
648, Sec-19
Sadar Nagar

May 21, 2025

The President
RWA, Sadar Nagar

Subject: Concern about parking issues in Sec-19, Sadar Nagar

Sir/Madam

I am Jignesh Silva, a resident of 648, Sec-19, Sadar Nagar. I want to address the parking issues in front of our homes.
The way bikes and cars are parked is causing problems for residents. It often blocks pathways and makes it hard to reach our homes. This messy parking is not only unattractive but can also create safety risks, especially during emergencies. I request the RWA to take quick action to solve this issue. I suggest setting up designated parking areas for both bikes and cars. Marked parking slots and strict parking rules would help keep traffic moving and our areas clear. Also, imposing fines for improper parking could discourage this behaviour.
I believe these steps will improve our living environment for everyone in the community.

Thanking you
Yours sincerely
Jignesh Silva

Q47. You are Rita/Rahul living at Sunder Colony, Agra. The stray dogs in your colony are regularly fed and vaccinated by the RWA of the colony. You are disturbed to see your neighbours treating these dogs badly. Write a letter in 100-120 words to the President of the Society complaining against the rough treatment meted to them and how it impacts the behaviour of the dogs who are otherwise very docile. [2023]
Ans.
Sunder Colony
Agra

May 21, 2025

The President
RWA, Sunder Colony
Agra

Subject: Concern about stray dog treatment in Sunder Colony

Sir/Madam

I am Rita, a resident of Sunder Colony, Agra. I want to share my concerns about the mistreatment of stray dogs by some neighbours.
The Residents’ Welfare Association (RWA) does a great job feeding and vaccinating these dogs. However, I have seen people treating them roughly, shooing them away aggressively, and even hitting them. This behaviour is very troubling. The dogs, normally calm because of the RWA’s care, are now showing signs of fear and aggression. This change is worrying for everyone in our community.
I urge you to help to address this issue. A reminder to all residents about treating animals kindly would be beneficial. Raising awareness about coexisting with these dogs and the RWA’s efforts to care for them might also improve the situation.

Thanking you
Yours sincerely
Rita

Complaint letter for defective goods / lack in services

Q48. You have purchased a computer for personal use. After using it for about a month, you have started having problems in it, like its CPU is not working properly, screen is flickering etc. Write a letter to the manager of the complaint cell of Abott Computers Pvt. Ltd. about the faulty computer in about 100-120 words. Sign yourself as Dev/Devika of Janakpuri, Delhi. [2023]
Ans.
Janakpuri, Delhi

June 19, 2025

The Manager
Complaint Cell
Abott Computers Pvt. Ltd.

Subject: Complaint about Faulty Computer – purchased on 18th May

Sir/Madam

I am writing to report problems with a computer I bought from Abott Computers Pvt. Ltd. on 18th May. My name is Devika, and I live in Janakpuri, Delhi.
After using the computer for about a month, I am facing several issues. The CPU is not working properly, causing slow performance and frequent freezing. The screen also flickers sometimes, which makes it hard to use. These problems are affecting my ability to use the computer.
I urge you to address this issue quickly and provide a solution like a repair or replacement, according to your warranty policy. I look forward to your quick response and a resolution to this problem.

Thanking you
Yours sincerely
Devika

Q49. You are Rita/Rahul, you purchased a T.V. set from Capital Electronics. However, after a month the T.V. set stopped working properly. The volume could not be adjusted and the screen kept going dark.
Write a letter of complaint to the Manager of the store asking them to send a technician and if required replace the T.V. set since it was within warranty period. [2023]
Ans.
Rahul/Rita
Sunder Colony
Delhi

June 19, 2025

The Manager
Capital Electronics
Delhi

Subject: Complaint About malfunction TV

Sir/Madam

I, Rahul, am writing to report a problem with the TV I bought from Capital Electronics about a month ago, on 18th May.
The TV has started to malfunction. The volume control does not work, and the screen often goes dark, making it hard to watch. Since the TV is still under warranty, I request that you send a technician to check it as soon as possible. If the issue cannot be fixed, I would like a replacement for the TV.
I look forward to your quick response and a solution to this problem. You can reach me at 9899687878.

Thanking you
Yours sincerely
Rahul

Q50. You are Divyansh/Divyanshi of C-25 Subhash Nagar, New Delhi. Recently, you purchased a colour TV which is not working properly. Write a letter of complaint to Messrs Frontier Electronics Corporation, Karol Bagh, New Delhi asking for its immediate replacement. Invent necessary details. [2020]
Ans.
C-25 Subhash Nagar
New Delhi

May 19, 2025

Messrs Frontier Electronics Corporation
Karol Bagh
New Delhi

Subject: Complaint About Defective Colour TV – Purchase on May 5, 2025 – Invoice No. 789

Sir/Madam

I am writing to complain about a colour television that I bought from your showroom in Karol Bagh on May 5, 2025. My name is Divyanshi, and I live at C-25, Subhash Nagar, New Delhi. The invoice number for my purchase is 789.
After only two weeks of use, the TV has started to malfunction. The picture is often blurry and has colour distortion. The sound also fades in and out without explanation. I am disappointed, especially since I recently purchased the TV and trusted your brand. Since the TV is still under warranty, I request that you replace it with a new, fully functional colour TV.
I look forward to your quick response and a solution to this problem. You can reach me at 9899687868.

Thanking you
Yours sincerely
Divyanshi

Q51. You are Kapil / Komal, living at C-424, Sector-18, Green Park, New Delhi. You bought a washing machine from Balaji Electricals Private Limited, Lajpat Nager, New Delhi. It started giving trouble within a few days. Write a complaint letter (100 – 150 words) to the Sales Manager seeking immediate repair or replacement. Invent the details of defects. [2020]
Ans.
C-424, Sector-18
Green Park, New Delhi

May 21, 2025

The Sales Manager
Balaji Electricals Private Limited
Lajpat Nagar, New Delhi

Subject: Complaint About Defective Washing Machine – Purchase on May 1, 2025 – Invoice No. BL/WM/567

Sir/Madam

I am writing to report a problem with the washing machine I bought from Balaji Electricals Private Limited, Lajpat Nagar, New Delhi, on May 1, 2025. My name is Komal, and I live at C-424, Sector-18, Green Park, New Delhi. The invoice number for this purchase is BL/WM/567.
The washing machine started having problems within a few days of use. It makes loud grinding noises during the wash cycle, and the spin cycle does not remove water properly, leaving the clothes soaking wet. The digital display panel also flickers. This is very inconvenient for a new appliance. Since the washing machine is still under warranty, I ask you to arrange for a qualified technician to repair it. If it cannot be fixed, I would like you to replace it with a new washing machine.
I look forward to your quick response and a solution to this issue. You can reach me at 9899687878.

Thanking you
Yours sincerely
Komal

Q52. You are Rohit/Riya of Hauz Khas, New Delhi. You bought a pair of shoes from M/s. Shoe Factory, GK-II, New Delhi. On unpacking them, you found to your amazement that both the shoes are meant for your left foot. Write a letter of complaint to the ‘Manager of M/s. Shoe Factory asking for replacement at their cost. [2023]
Ans.
Hauz Khas
New Delhi

May 21, 2025

The Manager
M/s. Shoe Factory
GK-II, New Delhi

Subject: Wrong Pair of Shoes – Invoice No. 789

Sir/Madam

I am writing to report an issue with a pair of shoes I bought on May 20, from M/s. Shoe Factory, GK-II, New Delhi. My name is Riya, and I live in Hauz Khas, New Delhi.
When I opened the box, I was surprised to find that both shoes are for the left foot. This is a mistake in manufacturing or packaging, and it makes the shoes unusable. Please fix this mistake quickly.
I would like a replacement pair with one left shoe and one right shoe sent to me as soon as possible to 26, Pocket A, Hauz Khas in the morning hours, at your cost. I look forward to your quick response and a good solution to this problem. You can reach me at 9899687878.

Thanking you
Yours sincerely
Riya

Q53. You are Ajay/Anita of Diwan Public School, Moga, Punjab, who had arranged a trip of forty students to Shimla during the summer vacation for a week with ‘Madan Travels and Tours’. The arrangements done by the travel agency were far below standard. The accommodation and food facilities were inferior in quality. Write a letter of complaint to the Director of the agency to stop duping the tourists with fake promises. [2023]
Ans.
Diwan Public School
Moga, Punjab.

May 21, 2025

The Director
Madan Travels and Tours
Delhi, India

Subject: Complaint About Poor Arrangements for Shimla Trip

Sir/Madam

I am writing as Anita from Diwan Public School in Moga, Punjab, about the week-long trip to Shimla we booked for forty students with ‘Madan Travels and Tours’ during the recent summer vacation.
We are very disappointed with the arrangements from your agency. The accommodation was of poor quality, with inadequate facilities and bad hygiene. The food was also below standard and not appetizing. These issues caused a lot of discomfort for our students and made the trip less enjoyable than we expected. We urge you to take these problems seriously and improve the quality of your services. It is unacceptable for a travel agency to make false promises and provide such low-quality arrangements.
We expect a response that addresses our concerns and explains the steps you will take to prevent this from happening again, so other tourists do not face similar disappointment.

Thanking you
Yours sincerely
Anita
School coordinator

Q54. You are Rohan/Roshni, a resident of 14, Hudson Street, Karnal. You have recently been transferred to Ambala. You have shifted your furniture and other household items using the services of Agrasen Transport Company. You found that some of your furniture has been damaged while being moved. Write a letter in 100 – 120 words to The Manager, Agrasen Transport Company, Hayward Road, Karnal, complaining about the same and demanding compensation for the damaged goods. [2019]
Ans.
14, Hudson Street
Karnal

May 19, 2025

The Manager
Agrasen Transport Company
Hayward Road, Karnal

Subject: Complaint About Damaged Furniture – Booking No. Ref. 789

Sir/Madam

My name is Rohan, and I want to complain about the damaged furniture while moving to a new household against the booking reference number 789.
I used Agrasen Transport Company to move my furniture and other household items to my new home in Ambala. I booked the service on May 18. When my items arrived and I unpacked them, I was upset to find that some of my furniture was damaged. The leg of my dining table is broken, and there are scratches on my wardrobe. This damage is significant and makes these items unusable. I trusted your company to handle my belongings carefully and deliver them safely. The damage is unacceptable. I ask that you look into this issue and provide compensation for the damaged furniture. I have attached copies of my booking receipt and photos of the damage.
I hope to hear from you soon regarding the compensation for my damaged goods. You can reach me at 9711888990 or rohan@gmail.com.

Thanking you
Yours sincerely
Rohan

Q55. As John Silva /Jane Pereira of 64, Sangam Apartments, Sunrise Hills, you feel very unhappy at the poor maintenance of the public parks in your area. As a result children have no place to play and parents find it difficult to walk on the tracts. Write a letter to the CEO of Sunrise Hills, in about 120 words, expressing your concern at the situation and suggesting measures to resolve the issue of poor maintenance. [2024]
Ans.
64, Sangam Apartments
Sunrise Hills

May 21, 2025

The CEO
Sunrise Hills

Subject: Concern About Poor Maintenance of Public Parks in Sunrise Hills

Sir/Madam

I am John Silva, a resident of 64, Sangam Apartments, Sunrise Hills. I want to express my concern about the poor maintenance of our public parks.
The parks are in bad shape. There are overgrown weeds, broken benches, and litter everywhere. Because of this, children have no safe place to play, and parents struggle to walk on the paths. This neglect is hurting the quality of life for all of us in Sunrise Hills. I suggest that you set up a regular maintenance plan. This should include cleaning, lawn mowing, fixing furniture, and proper waste disposal. It is important to have a dedicated team and budget for keeping our parks in good condition.
Please take action to address this issue and make our parks enjoyable for everyone.

Thanking you
Yours sincerely
John Silva

Q56. You are T.K. Pramod Kumar / P.V. Pramodini, 22 Church Road, Chennai. Last week you placed an order for the supply of a few items of furniture. On receiving the furniture you found that some items were damaged and some not according to specifications. Describing the shortcomings, write a letter (100 – 150 words) of complaint to the supplier, Sri Rama Furniture Mart, Mint Road, Chennai asking for an immediate replacement. [2020]
Ans.
22 Church Road
Chennai

May 21, 2025

The Manager
Sri Rama Furniture Mart
Mint Road, Chennai

Subject: Complaint About Damaged and Incorrect Furniture

Sir/Madam

I am T.K. Pramod Kumar, living at 22 Church Road, Chennai. I am writing about a furniture order I placed last week with Sri Rama Furniture Mart on Mint Road.
When I received the delivery, I noticed that several items were damaged. The coffee table has a crack on its surface, and two of the chairs have chipped paint on the legs. Additionally, some items were not what I ordered. The bookshelf is the wrong size, and the sofa fabric is not the color I chose.
Thus, I request immediate replacements for the damaged and incorrect furniture. I expect the replacements to match my original order and be in perfect condition. Please let me know how and when this can be arranged. You can reach me at 9899687878.

Thanking you
Yours sincerely
T.K. Pramod Kumar

Complaint letter to the Municipal Commissioner / Civic Authorities

Q57. You are Raashi / Rahul of Simargarh, Himachal Pradesh. Write a letter in about 100-120 words to the Municipal Commissioner of the city, drawing attention to the unattended condition of the public parks in your town. They are poorly maintained with garbage strewn and pools of stagnant water. Give suggestions on how the parks can be maintained. [CBSE 2025]
Ans.
Simargarh
Himachal Pradesh

May 21, 2025

The Municipal Commissioner
Municipal Corporation
Simargarh, Himachal Pradesh

Subject: Concern About Public Parks in Simargarh

Sir/Madam

I am Raashi, a resident of Simargarh, Himachal Pradesh. I want to bring to your attention the poor condition of our public parks.
It is upsetting to see these areas, meant for fun and relaxation, in such bad shape. Garbage is everywhere, and stagnant water has created the nuisance of mosquitoes. Because of the lack of maintenance, these parks are not usable for children and other residents. To fix this, I suggest setting up a regular cleaning schedule with specific staff assigned to this task. We need more waste bins and must empty them on time.
Also, addressing the stagnant water with proper drainage and taking care of the green spaces would make these parks much better. Please take action to restore and maintain these public parks, as they are important for our community’s well-being.

Thanking you
Yours sincerely
Raashi

Q58. You are Sapna/Samar, a resident of A-411, Vivek Vihar, Delhi. Write a letter to the Commissioner of the Municipal Corporation to highlight your concern about the street lights in your area that have been out of order for a long time. Emphasize the safety issues and inconvenience caused by the lack of proper street lighting and request prompt repairs. [CBSE 2025]
Ans.
A-411, Vivek Vihar
Delhi

May 21, 2025

The Commissioner
Municipal Corporation
Delhi

Subject: Urgent Action Needed: Broken Street Lights in Vivek Vihar, Delhi

Sir/Madam
I am Sapna, a resident of A-411, Vivek Vihar, Delhi. I am writing to raise an urgent concern about the broken street lights in our area.
Many street lights have not been working for a long time, leaving our neighborhood dark at night. This lack of street lighting creates serious safety issues for residents. It makes it hard and dangerous to walk around after sunset. The darkness also increases the risk of theft and other crimes. Additionally, it is especially difficult for pedestrians, particularly senior citizens and children.
I urge you to take quick action to fix this ongoing problem. Please direct the right department to repair or replace the broken street lights in Vivek Vihar. Good street lighting is essential for the safety and well-being of everyone in our community.

Thanking you
Yours sincerely
Sapna

Q59. As Sharman Singh of 776, Hemkunt Apartments, Arampur, you believe that as a law-abiding citizen who pays regular taxes you deserve regular supply of clean drinking water in your house. However, your locality is facing acute shortage as supply is often disrupted without notice causing problems to the residents.
Write a letter to the Director of Jal Board of your city area, in about 120 words, apprising him of the situation; sharing the need for regular supply of clean water and requesting him to take necessary action to improve the situation. [2024]
Ans.
776, Hemkunt Apartments
Arampur

May 21, 2025

The Director
Jal Board
Delhi

Subject: Urgent Need for Clean Water Supply in Arampur

Sir/Madam
I am Sharman Singh, a resident of 776, Hemkunt Apartments, Arampur. As a tax-paying citizen, I believe we deserve a steady supply of clean drinking water.
Right now, Arampur is facing a serious water shortage. The water supply often gets cut off without warning, making life difficult for all of us. Our daily routines suffer, and we struggle to meet our basic needs. Having regular access to clean water is crucial for the health and hygiene of every home. The current unreliable supply is not acceptable.
I urge you to address this issue right away and ensure that residents of Arampur receive a consistent and dependable source of clean drinking water.

Thanking you
Yours sincerely
Sharman Singh

Q60. You are pained to see that in your city, there is no proper arrangement for cleaning of drains. There are heaps of accumulated garbage and stagnant water. Write a letter to the Municipal Commissioner of your city complaining about the same as there is a fear of outbreak of disease. You are Alka/Ashish. [2023]
Ans.
123, Model Town
Delhi

May 21, 2025

The Municipal Commissioner
Municipal Corporation
Delhi

Subject: Complaint About Drainage and Waste Issues in Delhi

Sir/ Madam
I am Alka, a concerned resident of Delhi. I am very worried about the poor cleaning of drains in our city.
The drains are blocked with piles of garbage, and there is stagnant water everywhere. This situation is not only unhygienic but also puts us at risk for disease outbreaks, especially with the upcoming monsoon. The smell from these areas is unbearable, and the standing water attracts mosquitoes and other pests that carry diseases. We need to address this issue immediately.
I urge you to start a regular cleaning schedule for the drains. Proper waste management is also necessary to reduce the garbage buildup. We need quick action to protect the health of the people in Delhi.

Thanking you
Yours sincerely
Alka

Q61. You are Arun/Anita, 22 New Light Colony, Guwahati. The park in your colony has not been maintained properly for quite some time. Write a letter in 100-120 words to the Chief Officer, Horticulture Dept. complaining against the park incharge for not doing his duty properly. You may use the following points: [Comprt. CBSE 2018]
boundary wall broken
flower beds but no flowers
no proper cutting of hedges
Ans.
22 New Light Colony
Guwahati

May 21, 2025

The Chief Officer
Horticulture Department
Guwahati

Subject: Complaint About Park Maintenance in New Light Colony, Guwahati

Sir/Madam

I am Arun, a resident of 22 New Light Colony, Guwahati. I have been sharing my concerns about the poor maintenance of our local park for a long time.
The park in-charge is not doing a good job. The boundary wall has several broken areas, which is a security risk. The flower beds are empty of flowers, making the park look barren. Additionally, the hedges are overgrown and not properly trimmed, so the park looks neglected. This situation is disappointing for residents who appreciate this green space.
I urge you to address this issue and take action against the park in charge for not doing their job well. Better maintenance will help the residents and improve the appearance of our colony.

Thanking you
Yours sincerely
Arun

Q62. There is a garbage bin near your school gate. Most of the time it is overflowing. During the rainy season, it stinks and invites a lot of flies. All this affects the healthy atmosphere of the school. Imagine that you are the Principal of Sunflower School. Write a letter in 100-150 words to the Municipal Commissioner, Agra Municipal Corporation requesting him either to ensure regular cleaning or to get the bin removed to some other place. [2020]
Ans.
Sunflower School
Ashok Nagar
Agra

May 21, 2025

The Municipal Commissioner
Agra Municipal Corporation
Agra

Subject: Immediate Help Needed: Overflowing Garbage Bin by Sunflower School Gate

Sir/Madam

I am the Principal of Sunflower School. We have a serious hygiene problem because of a garbage bin near our school gate.
The garbage bin is always overflowing, especially during the rainy season. The waste creates a bad smell, making the environment unhealthy for our students and staff. It also attracts a lot of flies, which makes the situation worse. This affects the learning atmosphere. I kindly ask for your urgent help with this issue.
Please consider either cleaning the bin more often or moving it to a better location away from the school gate. Your quick action on this matter will be greatly appreciated and will help keep our school environment clean and healthy.

Thanking you
Yours sincerely
Lokesh Arora

Q63. You are Mukesh/Manju living at 7/31, Kamla Nagar, Kanpur. There are many stray dogs in your colony. They chase vehicles, trouble strangers and sometimes bite the children. They are a nuisance. Write a letter of complaint to the Municipal Commissioner, Kanpur requesting him to instruct the concerned staff to take appropriate action. [2020]
Ans.
7/31, Kamla Nagar
Kanpur

May 21, 2025

The Municipal Commissioner
Kanpur Municipal Corporation
Kanpur

Subject: Complaint About Stray Dogs in Kamla Nagar, Kanpur

Sir/Madam

I am Mukesh, a resident of 7/31, Kamla Nagar, Kanpur. I am writing to report the problem of stray dogs in our area.
The stray dogs often chase cars, creating a traffic danger. They also bother people and have bitten children playing nearby. This has made parents and older residents feel unsafe. The number of stray dogs is increasing, and their aggressive behavior is a serious concern for our community.
I urge you to please direct your staff to take action on this issue. This should include capturing the dogs, sterilizing and vaccinating them, and finding them proper shelters. Your quick response will help ensure the safety of everyone in Kamla Nagar.

Thanking you
Yours sincerely
Mukesh

Q64. You are Aashima/Ashish studying in Seaface School, Kochi. The school session started a month ago. All the textbooks are not available in the market. Both students and teachers are put to great inconvenience. Write a letter to the Deputy Director (Sales), NCERT, New Delhi, complaining about the non-availability of textbooks. [2020]
Ans.
Seaface School
Kochi

May 21, 2025

The Deputy Director (Sales)
NCERT
New Delhi

Subject: Complaint About Missing NCERT Textbooks in Kochi

Sir/ Madam

I am Aashima, a student at Seaface School in Kochi. Our new academic session started a month ago, and we are having a big problem because many important NCERT textbooks are not available in the local market.
This shortage is causing difficulties for both students and teachers. Without the required textbooks, our studies are suffering, and teachers are struggling to teach the curriculum properly. We are forced to rely on photocopies and online resources, which are not always enough or easy for everyone to access.
We urge you to please look into this issue quickly and ensure that all necessary NCERT textbooks are supplied to the bookstores in Kochi. Getting these books on time is essential for us to continue our academic session smoothly. We hope for a quick reply and prompt action to fix this problem.

Thanking you
Yours Sincerely
Aashima

Letter of suggestion

Q65. You are Neha/Nehal Panjwani, residing at 8576, Sarita Apartments, Hanger Street. As a responsible citizen, you believe in promoting environmentally responsible practices. Write a letter to the Director, Alternate Energy Commission, in about 120 words, sharing your views about ‘Reducing the Carbon Footprint’ by encouraging the use of renewable energy sources, such as solar and wind power and to provide subsidies to families who want to avail the facility. [CBSE 2025]
Ans.
8576, Sarita Apartments
Hanger Street
Delhi

May 21, 2025

The Director
Alternate Energy Commission
Delhi

Subject: Promoting Renewable Energy to Reduce Carbon Footprint

Sir/Madam

My name is Neha, and I live at 8576 Sarita Apartments on Hanger Street. I believe it is urgent to reduce our carbon footprint for a sustainable future.
We must encourage more people to use renewable energy sources like solar and wind power. These clean energy options can help us rely less on fossil fuels and lessen their harmful effects on the environment. I suggest creating subsidy programs for families who want to install solar panels or wind turbines at home. Financial incentives will help make these green options more affordable and encourage more people to participate. This will reduce individual carbon footprints and contribute to a cleaner, healthier environment for everyone.
I urge the commission to consider and implement these supportive measures to boost the use of renewable energy.

Thanking you
Yours sincerely
Neha

Q66. Atithi Devo Bhava” has been India’s stand since times immemorial. However, you feel, to attract tourists, only tourism promotional drives do not suffice. It is important to sensitize those in the tourism industry to conduct themselves with propriety as hosts, and they must treat the tourists with respect, ensure their safety and support them during their visit. As Herbu R., write a letter to the Tourism Department expressing your concerns. Use your own ideas along with the ideas from the unit : Travel and Tourism, to write the letter in not more than 120 words. [CBSE 2025]
Ans.
10, Civil Lines
Delhi

May 21, 2025

The Director
Department of Tourism
Government of India

Subject: Improving the Tourist Experience

Sir/Madam

I am Herbu R., a resident of Hauz Khas, who truly admires the initiative of Tourism Promotion through “Atithi Devo Bhava”. Yet, the need of the hour is to go beyond this initiative. I want to highlight the need to sensitize those in the tourism industry to conduct themselves with propriety as hosts, and they must treat the tourists with respect, ensure their safety and support them during their visit.
“Atithi Devo Bhava” is to attract and keep visitors, we need to improve how people in the tourism industry treat them. It is important to train hotel staff, guides, taxi drivers, and shopkeepers to treat tourists with respect. We must ensure that tourists feel safe and supported during their visits. This creates a welcoming and trustworthy environment. In addition to showing off our beautiful places, building a culture of genuine hospitality and respect will greatly enhance the tourist experience.
All these initiatives can lead to more repeat visits and positive recommendations, which will help our tourism sector thrive.

Thanking you
Yours sincerely
Herbu R.

Q67. Ecotourism means responsible travel to natural areas conserving the environment. Imagine yourself as a member of the Ecotourism Society of India. Taking ideas from the units ‘Environment’ and ‘Travel and Tourism’, write a letter to the Ministry of Tourism, mentioning the ways to propagate Ecotourism by sensitizing people. [CBSE 2024]
Ans.
Ecotourism Society of India
Green Avenue, Delhi

May 21, 2025

The Secretary
Ministry of Tourism
Government of India
Transport Bhawan, Parliament Street
New Delhi

Subject: Promoting Ecotourism Through Public Awareness

Sir/Madam

I am writing as a member of the Ecotourism Society of India to encourage you to promote ecotourism through public awareness.
Ecotourism focuses on responsible travel to natural areas and helps protect the environment. It has great potential for sustainable development. To achieve this, we can take several important steps. First, we should include ecotourism topics in school lessons to teach children about environmental protection and responsible travel early on. Second, we can run nationwide awareness campaigns on different media platforms to show the benefits of ecotourism for nature and local communities. Additionally, we can hold workshops and training for those in the tourism industry, such as guides and hotel staff, to help them understand and promote ecotourism effectively. Involving local communities in ecotourism projects will also encourage them to take care of the environment.
By increasing education, awareness, and community participation, we can create a culture of responsible travel. This will help ensure the long-term success and sustainability of ecotourism in India.

Thanking you
Yours sincerely
Deepali

Letter to Police

Q68. There are daily reports in the newspaper of fatal accidents due to reckless driving and road rage. Write a letter to the Commissioner of Traffic Police in about 120 words suggesting the need to take stricter action against the offenders. Recommend the use of social media to launch awareness campaigns about the implications of irresponsible driving. You are Shantanu / Savita, living at B-108 Krishi Apartments. [2024]
Ans.
B-108, Krishi Apartments
New Delhi

March 30, 2025

The Commissioner
Traffic Police Department
New Delhi

Subject: Need for Stricter Action Against Reckless Driving and Road Rage

Dear Sir/Madam
I am writing to express my concern over the increasing number of fatal road accidents caused by reckless driving and road rage, as reported daily in newspapers. It is alarming to witness the growing disregard for traffic rules and the lives of others on the road. I urge the department to implement stricter penalties and immediate suspension of licences for offenders.
Regular checks and speed monitoring systems must be enhanced. Moreover, I recommend using social media platforms to launch impactful awareness campaigns about the consequences of irresponsible driving. Engaging visuals, survivor stories, and expert advice can greatly influence public behaviour, especially among the youth. I hope my suggestions are considered for a safer traffic environment.

Yours sincerely
Shantanu

Q69. You are Neena/Sumit, a student of Class XII, Blooms Public School, Dwarka, Delhi. The road leading to your school has become notorious for fast running vehicles. Students coming to the school in the morning, and leaving in the afternoon are put to a great difficulty. School buses and parents who come to leave and take their children from school are put to inconvenience. Write a letter to the Deputy Commissioner, Delhi Police to post traffic constables on duty in front of the school in the morning as well as in the afternoon. [2020]
Ans.
Neena
Class XII, Blooms Public School
Dwarka, Delhi

June 30, 2025

The Deputy Commissioner
Delhi Police
New Delhi

Subject: Request for Deployment of Traffic Constables Near School Premises

Dear Sir/Madam
I am a student of Class XII at Blooms Public School, Dwarka. I am writing to bring to your attention the growing concern regarding the traffic situation on the road leading to our school. Vehicles speed recklessly during school hours, putting the lives of students at serious risk. Both morning arrival and afternoon dispersal times witness severe congestion, causing inconvenience to parents, school buses, and staff.

We kindly request you to deploy traffic constables near our school during these critical hours to regulate traffic and ensure students’ safety. Regular monitoring will not only ease congestion but also prevent potential accidents. We hope for your prompt action in this regard.

Yours faithfully
Neena Sharma
Class XII, Blooms Public School

Q70. You are Shalini/Shashank living at 39, Kailash Colony, New Delhi. You have noticed that children are working in tea stalls, begging at intersections, etc, in spite of laws prohibiting child labour. Write a letter in 100 – 120 words to the Commissioner, Delhi Police, showing your concern about it and requesting strict implementation of law. [2019]
Ans.
39, Kailash Colony
New Delhi

July 30, 2025

The Commissioner
Delhi Police
New Delhi

Subject: Concern Regarding Prevalence of Child Labour and Request for Strict Action

Respected Sir/Madam
I am writing to express my deep concern over the growing number of children working at tea stalls, begging at intersections, and doing odd jobs across the city. Despite strict laws against child labour, such practices continue openly and unchecked. These children deserve a safe, nurturing environment and access to education, not exploitation.
I urge your department to take immediate steps for stricter enforcement of child labour laws. Frequent inspections and awareness campaigns can help curb this serious issue.
Your prompt action will go a long way in safeguarding the rights of these children and ensuring a brighter future for them.

Yours sincerely
Shalini Verma

Letter to the MLA / Government

Q71. The bursting of the sewage pipe in your colony has led to an overflow of sewage making it impossible to travel on A2 and A3 streets of your colony. The stench is unbearable and the colony gates have to be closed leading to traffic jams. In addition, the overflowing sewage water has become a breeding ground for mosquitoes. As secretary RWA, you have been repeatedly complaining to the civic authorities but to no avail.
You are Shanti / Shantam of Kanchan Vihar. Write a letter to your local MLA requesting immediate action. [2024]
Ans.
Secretary, Residents Welfare Association
Kanchan Vihar
New Delhi

20 Feb 2025

The Honorable MLA
Kanchan Vihar
New Delhi

Subject: Urgent Attention Required- Overflowing Sewage and Related Health Hazards in Kanchan Vihar

Respected Sir/Madam
I am writing on behalf of the residents of Kanchan Vihar to express our grave concern regarding the continuous overflow of sewage on A2 and A3 streets due to a burst pipe. The stench has made the area uninhabitable, and the gates of the colony have had to be closed, resulting in regular traffic chaos.

Despite repeated complaints to the civic authorities, no action has been taken. The stagnant sewage water has also become a breeding ground for mosquitoes, increasing the risk of disease. We request your urgent intervention to get the issue resolved immediately. Your support is crucial to restore hygienic living conditions for the residents.

Yours sincerely
Shantam Verma
Secretary, RWA
Kanchan Vihar

Q72. Inspite of repeated promises made by the authorities, potholes on the roads both internal and main streets have not been fixed. Poor, makeshift repair work was done which did not last beyond a week. This problem has led to many people having nasty falls and traffic congestion.
Write a letter to your MLA drawing his attention to the problem. Remind him of his promise to repair the roads immediately to reduce inconvenience of the residents. You are Akshita / Aslam, Secretary RWA, Jaunaspuri. [2024]
Ans.
Secretary, RWA
Jaunaspuri
Kanpur

15 Feb 2025

The Honorable MLA
Jaunaspuri
Kanpur

Subject: Urgent Attention Required to Repair Roads in Jaunaspuri

Respected Sir/Madam
I am writing to bring to your notice the worsening condition of the roads in Jaunaspuri, both internal lanes and main streets. Despite repeated promises by the authorities to repair the potholes, only poor and temporary fixes have been made, which last less than a week.

This negligence has caused several accidents due to nasty falls and severe traffic congestion, causing great inconvenience and distress to residents. We kindly remind you of your commitment to repair these roads immediately.

We urge you to take swift and permanent action to ensure the safety and convenience of our community. Thank you for your attention.

Yours sincerely
Akshita
Secretary, RWA
Jaunaspuri

Q73. As Nalini Sharda of 409, Surya Apartments, Gopalpur, you believe that pedestrian safety is very important. Footpaths on both sides of the main roads of your city need major repairs and on some stretches they need to be constructed.
Write a letter to the MLA of your city area, in about 120 words, stressing the need for footpaths for pedestrian safety. Share your concern for maintenance of existing footpaths and the need to construct new ones where they are required. [2024]
Ans.
409, Surya Apartments
Gopalpur

June 30, 2025

The Honorable MLA
Gopalpur

Subject: Urgent Need for Repair and Construction of Footpaths for Pedestrian Safety

Respected Sir/Madam
I am writing to draw your attention to the poor condition of footpaths on both sides of the main roads in our city. Many footpaths are damaged and uneven, making it dangerous for pedestrians, especially children and the elderly. In some stretches, there are no footpaths at all, forcing people to walk on busy roads.

Pedestrian safety is very important, and proper footpaths are essential to prevent accidents. I urge you to ensure the immediate repair and regular maintenance of existing footpaths and construct new ones where necessary. This will greatly improve safety and convenience for all residents. Thank you for your consideration.

Yours sincerely
Nalini Sharda

Q74. As Komal Gupta of 987, Dev Apartments, Rajpur, you believe that proper waste management is a must in today’s times when we need to promote ‘Recycling’ for optimum utilization of things/products. Despite ample promotion by civic authorities about segregation of waste into ‘recyclable’ and ‘non recyclable’ waste the garbage collectors in your areas do not follow the rules.
Write a letter to the MLA of your city, in about 120 words, apprising him of the situation, sharing the importance of waste segregation and requesting him to take strict action against erring personnel. [2024]
Ans.
987, Dev Apartments
Rajpur

March 24, 2025

The Honorable MLA
Rajpur

Subject: Urgent Need for Strict Action on Waste Segregation and Management

Respected Sir/Madam
I am writing to bring to your attention the poor implementation of waste segregation in our area. Despite repeated awareness campaigns by civic authorities promoting the segregation of recyclable and non-recyclable waste, the garbage collectors in our locality do not follow these guidelines. This negligence not only affects the cleanliness of our city but also hampers recycling efforts, which are crucial for sustainable living and optimal resource utilization.

I kindly request you to take strict action against the erring personnel and ensure proper monitoring so that waste segregation is followed seriously. This will help in promoting environmental health and a cleaner city. Thank you for your attention.

Yours sincerely
Komal Gupta

Letter of Apreciation

Q75. You are Rajni/Rakesh Kothari, Director, Marketing in Oil Spices Manufacturing Unit. You have observed the commitment with which your Assistant Manager works. Write a letter in 100-120 words to your Assistant Manager, Sadiq Qureshi, congratulating him on his work ethic and professional approach. Also include a mention of his commitment, sense of responsibility, good inter-personal skills and his spirit of team work. [2023]
Ans.
Oil Spices Manufacturing Unit
New Delhi

February 27, 2025

Sadiq Qureshi
Assistant Manager
Oil Spices Manufacturing Unit
New Delhi

Subject: Appreciation for Your Commitment and Professionalism

Dear Mr. Qureshi
I would like to take this opportunity to sincerely congratulate you on your outstanding work ethic and professional approach. Your unwavering commitment to your responsibilities has not gone unnoticed. You consistently demonstrate a remarkable sense of responsibility, excellent interpersonal skills, and an admirable spirit of teamwork.
Your ability to manage tasks efficiently while maintaining harmony within the team is truly commendable. It is employees like you who strengthen the foundation of our organisation.
Keep up the excellent work. I look forward to seeing you grow further in your career.

Warm regards
Rajni Kothari
Director- Marketing
Oil Spices Manufacturing Unit

Inquiry letter

Q76. You are Anuradha/Ashish, residing at 45, Westwood Street, Nainital. After being inspired by a billboard advertisement for a seaside resort promoting relaxation and rejuvenation, you are interested in planning a family getaway.

Let the waves of the water drench you with the ultimate bliss of being alive! Book a stay with us and experience the best holiday ever!

Write a letter (100-120 words) to the Resort manager requesting details about the costs, room options, nearby attractions and available activities. Please include any additional necessary information for planning the trip. [CBSE 2025]
Ans. 45, Westwood Street
Nainital
May 15, 2025

The Manager
Bliss Shore Seaside Resort
Goa

Subject: Inquiry Regarding Resort Stay and Facilities

Dear Sir/Madam,
I recently came across your advertisement and was inspired by the promise of a rejuvenating seaside experience. I am planning a family holiday and would like to request detailed information about your resort. Please share the types of accommodations available, room tariffs, meal plans, and any current offers or packages.
Additionally, I would appreciate details on nearby tourist attractions, water sports, and other family-friendly activities.
We are a family of four planning our visit in the second week of June. Kindly send the relevant information at your earliest convenience to help us plan our trip.

Sincerely
Anuradha/Ashish

Q77. You are Sujata / Sudhir, Secretary of the Student Council, Nev Vihar Public School, Mumbai. You are planning an excursion to Jim Corbett National Park for Students. Write a letter to the Director, Tourism Department, Jim Corbett National Park, enquiring about a package for 100 students which would include transportation, sightseeing, boarding and lodging for 4 nights. [2022]
Ans.
Nev Vihar Public School
Mumbai

June 10, 2025

The Director
Tourism Department
Jim Corbett National Park
Uttarakhand

Subject: Enquiry About Student Excursion Package

Dear Sir/Madam
I am Sudhir, Secretary of the Student Council at Nev Vihar Public School, Mumbai. We are planning an excursion to Jim Corbett National Park for approximately 100 students and would like to enquire about available packages.
Kindly provide details regarding transportation, sightseeing, boarding and lodging for a 4-night stay. We would also appreciate information on safety measures, guided tours, and any educational activities suitable for students.
Please include the total cost per student and group discounts, if any. We are looking at possible dates in mid-July and would appreciate your prompt response to help us plan efficiently.

Sincerely
Sudhir
Secretary, Student Council
Nev Vihar Public School

Q78. You are Soumya/Soham, living at 43-B, Blue Apartments, Prashant Lok. You wish to take up a three-week summer course in baking after finishing your class X board exams. Write a letter in about 120 words, to the Principal of Excellent Cooking, Block-D, Mahesh Enclave, seeking information about the course structure, course duration, fees, class timings, on job trainings etc. [2024]
Ans.
43-B, Blue Apartments
Prashant Lok

July 18, 2025

The Principal
Excellent Cooking
Block-D, Mahesh Enclave

Subject: Inquiry About Summer course in baking

Dear Sir/Madam
I am Soumya, a Class X student, and I am interested in joining your three-week summer course in baking after my board exams. I would be grateful if you could provide details regarding the course structure, topics covered, duration, and class timings.
Kindly also inform me about the total fees, mode of payment, and whether any practical sessions or on-job training opportunities are included. Additionally, please let me know if any materials or ingredients are to be arranged by students. I am passionate about baking and eager to enhance my skills through professional guidance. I look forward to your response. Thank you for your time and assistance.

Sincerely
Soumya

Q79. You are Aman/Amita, living at 45-B, Bellaview Nagar. You want information about the French language course at La-France institute, Mohan Circle. Write a letter in about 120 words to the Director, Foreign Language enquiring about the details of the courses offered by the institution. In your letter include eligibility, duration of different courses, medium of instruction, examination cycle etc. [2024]
Ans.
45-B, Bellaview Nagar
New Delhi

May 20, 2025

The Director
La-France Institute
Mohan Circle

Subject: Enquiry About French Language Courses

Dear Sir/Madam
I am Aman, a resident of Bellaview Nagar, and I am interested in enrolling in a French language course at your institute. I would appreciate it if you could provide detailed information about the various courses offered, including the eligibility criteria and duration of each level.

Kindly also mention the medium of instruction, class timings, and whether online or weekend classes are available. I would also like to know about the examination cycle, certification process, and fee structure. I am keen to pursue French for academic and professional development and look forward to your response at the earliest convenience. Thank you for your time and assistance.

Sincerely
Aman

Q80. You are Kamal / Kanishka living at G-59, Kirti Nagar. Write a letter to the Principal I.T.I. Pusa in about 100-120 words, enquiring about the diploma course available in the institution, the duration of the course, the fee-structure, placement services and the admission process. [2023]
Ans.
G-59, Kirti Nagar
New Delhi

January 15, 2025

The Principal
I.T.I. Pusa
New Delhi

Subject: Inquiry About Diploma Course Details

Dear Sir/Madam
I am Kanishka, a resident of Kirti Nagar, and I am interested in pursuing a diploma course at your esteemed institution. I would be grateful if you could provide details about the diploma courses available, including their duration and eligibility criteria.
Please also inform me about the fee structure, whether any scholarships are available, and the placement services offered to students upon completion of the course. Additionally, I would appreciate details about the admission process and important dates. I look forward to your response to help me make an informed decision.

Sincerely
Kanishka

Q81. As President of the Mountaineering Club of your school, you wish to organize a weekend trek to Kempty Falls. You are Pratibha / Prateek. Write a letter to the Director, Outdoor Adventures mentioning your proposed travel dates, number of students and teacher escorts. Find out about the mode of travel options, boarding, lodging, trekking gear, camping facilities and cost. [2024]
Ans. Mountaineering Club
Green Valley High School

May 17, 2025

The Director
Outdoor Adventures
Dehradun

Subject: Enquiry About Weekend Trek to Kempty Falls

Dear Sir/Madam
I am Pratibha, President of the Mountaineering Club of our school. We are planning a weekend trek to Kempty Falls from June 8 to June 9, 2025, with 40 students and 3 teacher escorts.
Kindly provide details about available modes of travel, boarding and lodging arrangements, trekking gear, camping facilities, and overall cost per participant. Please also let us know about safety measures and any permission requirements. We hope to finalize the plan soon and would appreciate your response at the earliest. Looking forward to your response.

Sincerely
Pratibha
President, Mountaineering Club

Q82. You wish to join hobby classes during summer break at Culture and Art Centre, Ambattur Road, Chennai. You wish to learn instrumental music or an Indian dance. Write a letter of enquiry (100 – 120 words) to the Director asking about details like charges and timings and describing your taste, experience etc. You are Sahil/Sahira, resident of 12 Fort Road, Chennai. [CBSE 2020]
Ans.
12, Fort Road
Chennai

April 28, 2025

The Director
Culture and Art Centre
Ambattur Road
Chennai

Subject: Enquiry About Summer Hobby Classes

Dear Sir/Madam
I am Sahil, a resident of Fort Road, and I am interested in joining your summer hobby classes. I would like to enrol in either instrumental music or Indian dance, as I have a strong passion for the arts. I have some prior experience in playing the keyboard and am also fond of classical dance forms.
Kindly provide details regarding the course timings, duration, fees, and whether instruments or costumes are provided. I would also like to know if there are beginner-friendly batches and the registration procedure. Looking forward to your kind response.

Sincerely
Sahil

Q83. You want to surprise your family by taking them abroad during the summer vacation.
Write a letter to the Manager of “Tour the World” Majestic Complex, Mount Road, Chennai – 600 002 asking details of places to visit, hotels, cost, etc. You are Vivek/Viveka living in Usman Road, T-Nagar. Write the letter in about 100-120 words. [2023]
Ans.
Usman Road
T-Nagar, Chennai

February 28, 2025

The Manager
Tour the World
Majestic Complex
Mount Road
Chennai- 600 002

Subject: Enquiry About Summer Vacation Tour Packages Abroad

Dear Sir/Madam
I am Vivek, residing in T-Nagar, Chennai. I am planning to surprise my family by taking them abroad during the upcoming summer vacation. Kindly provide details about popular international destinations, hotel accommodations, sightseeing options, and the overall cost of the packages you offer.

Please also include information about travel dates, visa assistance, and any special discounts or family packages available. I would appreciate suggestions for a 7-10 day tour suitable for a family of five. Looking forward to your prompt response to help me plan this special trip.

Sincerely
Vivek

Q84. You are Anita /Ashok. You came across the following advertisement :

Manthan: We Lead the Future Leaders
Web designing is not only about creating the best pages and displaying content. It is about converting the idea and turning it into a beautiful website.

Write a letter in 100 – 120 words to the Director, Manthan, inquiring about their short-term courses and asking for all necessary details such as eligibility, duration, fees and placement services. [2023]
Ans.
Flat No. 12, Rose Apartments
MG Road
Bengaluru

July 17, 2025

The Director
Manthan
Plot No. 45, Industrial Area
Bengaluru

Subject: Inquiry About Short-Term Web Designing Courses

Dear Sir/Madam
I recently came across your advertisement for web designing courses at Manthan. I am very interested in learning web designing and would like to know more about the short-term courses you offer.

Please provide details regarding eligibility criteria, course duration, fees, and the syllabus covered. I would also appreciate information on class timings, mode of instruction (online/offline), and the placement services you provide after course completion.
I look forward to your reply to help me decide on enrolling in your program.

Sincerely
Anita

Q85.

ADVERTISEMENT
Institute of Hospitality Management
F-5, Junk Road, New Delhi
A few seats available in Housekeeping course.
Contact immediately for further details.

You are Ramesh Kumar/Radhika Kumari, 12 A, Fort Road, Agra. You read the above advertisement in a local daily. You want to pursue the course in housekeeping. Write a letter to the Director of the Institute inquiring about the duration of the course, fees and other details. The letter should be in 100 – 120 words. [2019]
Ans.
12 A, Fort Road
Agra

August 20, 2025

The Director
Institute of Hospitality Management
New Delhi

Subject: Inquiry About Housekeeping Course

Dear Sir/Madam
I am Ramesh Kumar from Agra. I recently read your advertisement about the available seats for the Housekeeping course at your institute. I am interested in pursuing this course and would like to request detailed information regarding the duration, fee structure, and course content.
Kindly also provide details about the class timings, mode of instruction, and any certification offered upon completion. Additionally, I would appreciate information on the admission process and last date to apply.
I look forward to your prompt response so that I can make the necessary arrangements.

Sincerely
Ramesh Kumar

Q86. You are Aruna/Arjun C.C.A. incharge of St. Joseph’s High School, Pune Cantt. You have read an advertisement by the National Tourist Corporation, offering excellent prices for group tours.
Write a letter to enquire about the following : [2023]
Duration of tour
Sight seeing itinerary
Cost of package discount
Mode of transport
Destinations being offered
Ans.
St. Joseph’s High School
Pune Cantt

September 28, 2025

The Director
National Tourist Corporation
Pune

Subject: Inquiry About Group Tour Packages

Dear Sir/Madam
I am Arjun, the C.C.A. incharge of St. Joseph’s High School, Pune Cantt. I came across your advertisement offering excellent prices for group tours. We are interested in organizing a tour for our students and would like to request details regarding the duration of the tours, sightseeing itinerary, and the destinations being offered.
Please also provide information about the cost of the package, available discounts for school groups, and the mode of transport provided during the tours. We look forward to your prompt response to help us plan accordingly.

Sincerely
Arjun
C.C.A. Incharge
St. Joseph’s High School

Q87. You are Aruna/Arjun C.C.A. incharge of St. Joseph’s High School. You have read an advertisement in a newspaper regarding admission into a foreign languages institute.
Write a letter in about 100-120 words to the Director of the institute ‘Lingua for All’ making relevant inquires : [2023]
(a) Eligibility
(b) Duration of Course
(c) Time Schedule
(d) Fee Structure
(e) Faculty
(f) Placement
Ans.
St. Joseph’s High School
Pune Cantt

September 15, 2025

The Director
National Tourist Corporation
Pune

Subject: Inquiry About Foreign Language Courses
Dear Sir/Madam

I am Aruna, the C.C.A. incharge of St. Joseph’s High School. I read your advertisement regarding admissions for foreign language courses at Lingua for All. I am interested in obtaining detailed information for our students. Kindly provide details on eligibility criteria, course duration, and time schedule.
I would also like to know about the fee structure, qualifications of the faculty, and placement assistance offered after course completion. This information will help us guide interested students better. I look forward to your prompt and detailed response.

Sincerely
Aruna
C.C.A. Incharge
St. Joseph’s High School

Q88. You are Ankita / Ankit. You wish to pursue a course on ‘Data Science’. Write a letter to the Director, Scaler Data Science, enquiring about the eligibility, duration, fee scholarship and placement, etc. [2022]
Ans.
12, Green Park
New Delhi

October 11, 2025

The Director
Scaler Data Science
New Delhi

Subject: Inquiry Regarding Data Science Course

Dear Sir/Madam
I am Ankit and keen to enroll in your Data Science course. I would appreciate it if you could provide details about the eligibility requirements, course duration, and fee structure.
I am also interested to know if any scholarships or financial aid are available.

Furthermore, please share information about the teaching methods, curriculum, and placement support provided to students after course completion. Your prompt response will greatly help me plan my studies ahead. Thank you for your assistance.

Sincerely
Ankit

Q89. You are Rita / Rahul and you came across the following information on your local club notice – board.

Better Living

How to tackle stress, build concentration and remain fit and healthy – Yoga, a way of life — Join free yoga camp for students.

You wish to enroll but require more information. Write a letter to the Yoga Institute, M.G. Road, Pune, enquiring details of timing, batch size, eligibility, etc. for joining the course. [2022]
Ans.
23, Green Lane
Pune

March 29, 2025

The Director
Yoga Institute
M.G. Road
Pune

Subject: Inquiry About Free Yoga Camp for Students

Dear Sir/Madam
I recently saw the notice about the free yoga camp for students at your institute. I am very interested in enrolling and would like to request more information regarding the timing of the sessions, batch size, and eligibility criteria for joining the camp.
Please also let me know the duration of the camp and any materials or equipment I need to bring. I look forward to your response so that I can plan accordingly. Thank you for your assistance.

Sincerely
Rita

Q90. You are Reema/Rajesh living at Mayur Colony, Mumbai. Write a letter of enquiry in 100-120 words to the Director of National Science Centre, Mumbai, to gather relevant information as you are interested in joining their Astronomy Club. Inquire about eligibility, activities, frequency of meetings and other details. [2023]
Ans.
24, Mayur Colony
Mumbai

5 June 2025

The Director
National Science Centre
Mumbai

Subject: Inquiry about Astronomy Club

Sir/Madam,
Having read your advertisement in The Times of India, dated 3 June 2025, I am writing to you as I am interested in joining your Astronomy Club.
I would like to inquire about the eligibility criteria, the activities that the club undertakes, the frequency of meetings, and all other relevant details that would be beneficial to me to know before enrolling. I have always been fascinated by the mysteries of the universe and joining your Astronomy Club would provide me with the opportunity to learn and explore more about it. I would be grateful if you could provide me with the necessary information that I require to make an informed decision about joining your Astronomy Club.
I look forward to a prompt reply.
Thanking you.

Yours sincerely
Reema

Q91. You are Ram/Reeta, P.E.T., ABC Public School, Jammu. You have read an advertisement in a newspaper by National Tourist Corporation offering reduction of fares for group tours. Write a letter in 100 – 120 words to enquire about the following : [2019]
(a) Reduction allowed/offered
(b) Any additional reduction on two-way tickets
(c) Minimum number of passengers in one tour
(d) Destinations being offered
(e) Time-slot
Ans.
P.E.T., ABC Public School
Jammu

July 28, 2025
The Director
National Tourist Corporation
Jammu

Subject: Inquiry Regarding Group Tour Fare Reductions

Dear Sir/Madam
I came across your advertisement regarding fare reductions for group tours and am writing to seek further details. I would like to inquire about the percentage of reduction offered, and whether any additional discount is available on two-way bookings.

Please also specify the minimum number of passengers required to avail the group discount, the destinations currently being offered under this scheme, and the available time-slots for such tours. Our school is planning an educational tour, and this information will help us make suitable arrangements. Looking forward to your response.

Sincerely
Ram
P.E.T., ABC Public School

Q92. You are Shivam / Shivani of C-12, Janakpuri, Indore. You wish to make a pilgrimage to Badrinath, Kedarnath and Haridwar with your family of six. Write a letter to R.K. Travels, enquiring about the schedule of their conducted tour by Deluxe buses to these places. Ask about the charges, boarding and lodging arrangements and the total time needed for the tour. [2023, Word limit 100 – 120 words]
Ans.
C-12, Janakpuri
Indore

December 20, 2025

The Manager
R.K. Travels
Indore

Subject: Inquiry About Pilgrimage Tour to Badrinath, Kedarnath and Haridwar

Dear Sir/Madam
I am interested in booking a pilgrimage tour for my family of six to Badrinath, Kedarnath, and Haridwar. I would like to inquire about the schedule of your tour by deluxe buses to these destinations. Please provide details regarding the charges per person, boarding and lodging arrangements, meals included (if any), and the total duration of the tour.
Also, kindly inform me about the dates available in the upcoming month and the booking process. Looking forward to your prompt response.

Sincerely
Shivani

Q93. You have lost your original certificates of class X and XII. You want to get their duplicates issued but you do not know the procedure. Write a letter to the Chairman, CBSE, Preet Vihar enquiring about the fee to be deposited, mode of payment, time taken by the board for issuing duplicate certificates and any other formalities. You are Tarun / Taruna, 7/9, Kunj Apartments, Shimla [2019, 100 – 120 words].
Ans.
7/9, Kunj Apartments
Shimla

October 29, 2025

The Chairman
CBSE
Preet Vihar
New Delhi

Subject: Inquiry Regarding Issuance of Duplicate Class X and XII Certificates

Respected Sir/Madam
I am a former CBSE student and have unfortunately lost my original Class X and XII certificates. I wish to apply for duplicate copies of the same.

Kindly guide me regarding the complete procedure, including the fee to be deposited, mode of payment accepted, documents required, and how long it will take for the Board to issue the duplicate certificates.
I would be grateful if you could also inform me whether the application can be submitted online or must be sent via post. Thank you for your assistance.

Yours sincerely
Tarun

Q94. As a health conscious person, you have noticed an advertisement in a newspaper on yoga classes in your neighbourhood. Write a letter in 100 – 120 words to the Organiser, Yoga for Public, R.K. Puram, New Delhi requesting him/her to send you information about the duration of the course and other relevant details. You are Shweta/Srikar of 15, R.K. Puram, New Delhi. [2019]
Ans.
15, R.K. Puram
New Delhi

November 18, 2025

The Organiser
Yoga for Public
R.K. Puram
New Delhi

Subject: Request for Details Regarding Yoga Classes

Dear Sir/Madam
I am writing to express my interest in the yoga classes recently advertised in the local newspaper. As someone who values fitness and well-being, I would like to enrol and require some additional information. Please share the complete details regarding the course duration, batch timings, location of the classes, fee structure, and registration process.

I would also like to know whether the course is beginner-friendly and if any prior experience or equipment is necessary. Your prompt response will be appreciated as I am eager to begin at the earliest. Thank you for your time and assistance.

Yours faithfully
Shweta

Q95. You are Vipul /Apoorva, living at D-424, Island Avenue, Ernakulam. You have seen an advertisement about a diploma course in French language soon to be organized by Maxwell Institute of Languages, Fort Road, Kochi. Write a letter in 100-150 words to the advertiser seeking all the relevant information like admission procedure, fee structure, duration of the course, timing of the class, transport facilities etc. [2020]
Ans.
D-424, Island Avenue
Ernakulam

May 30, 2025

The Director
Maxwell Institute of Languages
Fort Road
Kochi

Subject: Inquiry About Diploma Course in French Language

Dear Sir/Madam
I recently came across your advertisement regarding the upcoming diploma course in French language. I am very interested in enrolling and would appreciate it if you could provide further details. Please inform me about the admission procedure, eligibility criteria, course duration, fee structure, and class timings.

I would also like to know if any transport facilities are available for students commuting from Ernakulam. I am particularly keen on knowing whether this course includes any certification and if classes are offered on weekdays or weekends. I look forward to your response at the earliest so that I may plan accordingly.

Yours sincerely
Vipul

Q96. You are Ankita / Ankit, Computer In-charge of Maharani Public School, Bangalore. Blackboards are to be replaced by smart boards. You wish to place an order for fifteen smart boards and computer accessories. Write a letter of enquiry to Ensonic Computech, M.G. Road, Bangalore enquiring about prices, and after sales service. [2022]
Ans.
Maharani Public School
Bangalore

May 21, 2025

The Sales Manager
Ensonic Computech
M.G. Road, Bangalore

Subject: Inquiry about Smart Boards and Computer Accessories

Sir/Madam

I am Ankita/Ankit, the Computer In-charge at Maharani Public School in Bangalore. We plan to replace our blackboards with smart boards to improve our students’ learning experience. We want to buy fifteen smart boards and the necessary computer accessories for their setup and use. Please provide us with the following information:

– Specifications and prices of the smart board models you offer (including screen size, resolution, and features).
– A list of compatible computer accessories we need (like projectors, interactive pens, and cables) along with their prices.
– Information about any discounts for bulk orders.
– Details about your after-sales service, including warranty, maintenance support, and technical assistance.

We look forward to your prompt response and a detailed quote.

Sincerely,
Ankita/Ankit
Computer In-charge
Maharani Public School
Bangalore

Order Letter

Q97. You are Punit/Punita of Eric India Pvt. Ltd., Saman Chowk. You have received the reply to your letter of inquiry from Lifeway India Company. You feel confident about the company’s terms and conditions. Write a letter placing an order for the furniture for your office, that you had mentioned in the previous communication. Include a reference to your previous letter. Remember to mention quantity, quality, mode of payment, delivery date and discount. [2024]
Ans.
Eric India Pvt. Ltd.
Saman Chowk
Delhi, India

May 21, 2025

The Sales Manager
Lifeway India Company
Delhi, India

Subject: Order for Office Furniture

Sir/Madam

Thank you for responding to our inquiry letter dated May 15. We are happy with the terms you provided. We want to order the following furniture for our office:

– Ten Executive Desks (Model Number 789) with a high-quality finish
– Twenty Office Chairs (Model 189) with ergonomic design and velvet fabric
– Five Premium Quality Conference Tables (96″ L x 48″ W)
– Fifteen Plywood Bookshelves (12″ L x 32″ W)

Please ensure the furniture is of the highest quality and delivered to our office at Eric India Pvt. Ltd., Saman Chowk, by May 28. We will pay by cheque upon delivery and after confirming the order’s accuracy. Please also confirm the discount as mentioned in your earlier communication. We look forward to your confirmation of this order and the expected delivery date.

Thanking you
Yours sincerely
Punit

Q98. You are Kapil/Kavita, sports secretary of Ajax World School, Gurugram. You want to place an order for sports articles for the school cricket team to Rotary Sports, Janakpuri, New Delhi. Write a letter in about 120 words. Remember to include relevant information about quality and quantity of products, specific details, school discount, delivery date and mode of payment. [2024]
Ans.
Ajax World School
Gurugram

May 10, 2025

The Manager
Rotary Sports
Janakpuri, New Delhi

Subject: Order for Cricket Equipment

Sir/Madam

I am Kapil, the Sports Secretary at Ajax World School in Gurugram. We want to order the following cricket equipment for our school team:

– 15 Cricket Bats (Size 6, High-quality Kashmir Willow)
– 20 Cricket Balls (Leather, Standard Weight)
– 10 Batting Pads (Adult Size, Lightweight)
– 10 pairs of Batting Gloves (Adult Size, Good grip and durable)
– 2 pairs of Wicket Keeping Gloves (Adult Size, Good padding and wrist support)
– 10 Cricket Helmets (Adult Size, Certified safety standards)

Please ensure these items are high-quality. We need delivery during the school hours at the school reception, before May 20. Let us know about any school discount available for this order. We prefer to pay by bank transfer after we receive the goods and the invoice. We look forward to your confirmation and a detailed invoice.

Thanking you
Yours sincerely
Kapil

Q99. You are Sudha / Sudhir, Principal of Vasant School, Agra. Your school has started a Music Department. Write a letter to the Manager of Melody House, M.G. Road, Agra, wholesale suppliers of musical instruments, placing a detailed order for five musical instruments for the school. Ask for a discount on the catalogue price. [2022]
Ans.
Vasant School
Agra

May 21, 2025

The Manager
Melody House
M.G. Road, Agra

Subject: Order for Musical Instruments

Sir/ Madam

I am Sudha, Office in-charge at Vasant School, and we recently started a Music Department. We want to place a bulk order for the following musical instruments:

– Harmonium (Standard Size, Good Quality): 2 units
-Tabla Set (Professional Quality, Complete Set): 2 units
– Guitar (Acoustic, Good Tone, Branded): 3 units
– Keyboard (61 Keys, Electronic, Reputable Brand): 2 units
– Violin (Standard Size, Beginner Level): 5 units

Please make sure all instruments are of good quality and in excellent working condition. Refer to your latest catalogue for specifications. We request a discount on the catalogue price for this bulk order. We hope to receive the order during the school hours at the school office within two weeks of the date of the letter, and we will pay by cheque upon delivery. We look forward to your quick response and a good quotation.

Thanking you
Yours sincerely
Sudha

Q100. You are Niharika, Incharge of the Neighbourhood Library for children. Write a letter to Manautal Publishers placing an order for books 2 sets each of Panchatantra and Amar Chitra Katha in about 120 words. Mention mode of payment, library discount and date of delivery. [2022]
Ans.
Neighbourhood Library for Children
Green Avenue, Delhi

May 21, 2025

The Sales Manager
Manautal Publishers
Delhi

Subject: Book Order for Children’s Library

Dear Sir/Madam,
I am Niharika, writing to place an order for the two sets of books of Panchatantra and Amar Chitra Katha for our Neighbourhood Library for children.
Kindly ensure these are the latest editions with good print and binding quality. Our preferred mode of payment is via cheque upon delivery. As a library, we request that you kindly grant us the standard library discount applicable to this purchase.
We would appreciate it if the books could be delivered to our library during morning hours by May 27, 2025. The payment would be made by cheque. We look forward to receiving your confirmation and the invoice at the earliest.

Thanking you
Yours sincerely
Niharika

Q101. You are Meera / Madhur, librarian of Vidya Bharti, Cantt Road, Lucknow. Write a letter to Oxford Publication placing a detailed order of textbooks for classes 6th – 8th for your school library. Mention subjects and quantity. Ask for a discount on the catalogue price. [2022]
Ans.
Vidya Bharti
Cantt Road
Lucknow

May 21, 2025

The Sales Manager
Oxford Publication
Delhi, India

Subject: Order for Textbooks for Classes 6 to 8

Sir/Madam

I am Meera, placing an order for textbooks for our school library at Vidya Bharti, Cantt Road, Lucknow.
We need the 30 copies of NCERT textbooks of Social Science, Mathematics, English and Science for classes 6 to 8. Please send us the latest editions of these textbooks. We also ask for a discount on the catalogue price for this bulk order. Please ensure the books are delivered in good condition during the school hours at the reception within two weeks.
Our mode of payment will be via cheque upon delivery and verification of the order. We look forward to your confirmation and a detailed invoice.

Thanking you
Yours sincerely
Meera

Q102. You are Vikram / Vanya, Librarian, B.S. Public School, Delhi.
Write a letter to the Manager of Amar Publication House, Mumbai, placing an order for 4 sets of Social Studies books for grades 6-8 published by N.C.E.R.T. in not more than 120 words. Mention school/ library discount, mode of payment and date of delivery. [2022]
Ans.
B.S. Public School
Delhi

May 21, 2025

The Manager
Amar Publication House
Mumbai

Subject: Order for NCERT Social Studies Books for Grades 6-8

Sir/Madam

As the Librarian of B.S. Public School, Delhi, I would like to place an order for the four sets of NCERT Social Studies textbooks from Grades 6 to 8.
Kindly ensure these are the latest editions. We request that you grant the standard school/library discount on the published price. Our preferred mode of payment is via bank transfer upon delivery and receipt of the invoice.
We would appreciate it if the books could be delivered during the morning hours to our school library by June 3, 2025.

Thanking you
Yours sincerely
Vikram

Q103. You are Vaibhavi Sinha, examination incharge, Goodway Public School, Aurobindo Road, Indore. You require 4 reams of white paper, 2 packets of carbon paper, one dozen registers, blue and red ball point pens (50 each). Place an order with Sunrise Stationery Mart, 12 Mall Road, Indore mentioning terms of payment, discount asked by you and delivery date. [2020, 100-150 words]
Ans.
Goodway Public School
Aurobindo Road
Indore

May 21, 2025

The Manager
Sunrise Stationery Mart
12 Mall Road, Indore

Subject: Order for Stationery Supplies

Dear Sir/Madam,
I am Vaibhavi Sinha, the Examination Incharge at Goodway Public School, located on Aurobindo Road in Indore. I would like to order the following stationery items:

– 4 reams of good quality white paper (A4 size)
– 2 packets of standard carbon paper
– 1 dozen hardbound registers (200 pages)
– 50 blue ballpoint pens
– 50 red ballpoint pens

Please ensure all items are of good quality. We prefer to pay upon delivery. Let us know about the standard and any other discounts you offer for schools and libraries on bulk orders. Please deliver these items during school hours at the reception, by May 27, 2025. I look forward to your confirmation and the invoice.

Thanking you
Yours sincerely
Vaibhavi Sinha

Q104. You are Sonia/Sunil of M-3, Ashok Vihar, New Delhi. You placed an order with Messrs Bright Publishers, Darya Ganj, Delhi for the supply of some books and stationery items. When you checked the received parcel, you found that it contained some damaged items. Write a letter to the publishers to replace the defective items at their cost. [2020, 100 – 150 words]
Ans.
M-3, Ashok Vihar
New Delhi

May 21, 2025

Messrs Bright Publishers
Darya Ganj
Delhi

Subject: Complaint About Damaged Items in Order No. 7892

Sir/Madam

I am Sonia, writing to let you know that I received my order of books and stationery, but some items were damaged.
Two copies of the English dictionary have torn covers, the packet of blue pens is crushed, and several pens are broken. This damage is not acceptable, and I cannot use these items. Please arrange to replace these damaged items as soon as possible and at your cost. Let me know how to return the damaged goods.
I have included a copy of the invoice for your reference. I look forward to your quick response and a solution to this issue.

Thanking you
Yours sincerely
Sonia

Q105. You are Ambica / Mohit, Librarian, High Scope Public School, Hauz Khas, Delhi. Write a letter to Jindal Publishers, Pratap Vihar, Delhi to place an order for English to Hindi dictionaries, illustrated children’s encyclopedia, fiction books etc for your school library. Request them for a catalogue, discount offered, mode of payment and time taken for delivery. [2019, 100 -120 words]
Ans.
High Scope Public School
Hauz Khas, Delhi

May 21, 2025

The Manager
Jindal Publishers
Pratap Vihar, Delhi

Subject: Order Inquiry for School Library Books

Sir/Madam

I am Ambica, the Librarian at High Scope Public School in Hauz Khas, Delhi. We want to place a bulk order for our school library, which includes:

– 10 English to Hindi Dictionaries
– 36 Illustrated Children’s Encyclopedias (Set)
– 150 Fiction Books for various age groups

Please send us your latest catalogue and price list. Let us know about the standard and any other discounts you offer for schools and libraries on bulk orders. Also, please state the payment methods you accept and the estimated delivery time. We look forward to your quick response and a good quote.

Thanking you
Yours sincerely
Ambica

Conclusion

This post on the previous year questions of formal letter writing contains the various types of formal letters that are asked in classes 10 and 12. Students can practise the letters, understand the model answers and score full marks in exams.

Formal Letter Writing Previous Year Questions Class 10, 12 English (with model answers)

CBSE Class 10, 12 English Formal Letter Writing Questions (with model answers) from previous years question papers

Letter to the Editor

Complaint Letter to the RWA

Letter to the MLA / Government

Letter of Apreciation

Inquiry letter

Order Letter

Conclusion

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