The Full form of IRCTC is Indian Railways Catering and Tourism Corporation. IRCTC is a subsidiary of the Indian Railway set up by the Ministry of Railways to handle the catering, tourism and online ticketing operation of the Indian Railways. Headquartered in New Delhi, India, it facilitates users to book railway tickets and hotels online from their online portal As of October 2017, the Chairman and Managing Director of IRCTC is Mahendra Pratap Mall. With around 5,50,000 to 6,00,000 bookings every day, IRCTC is the world’s second busiest and highest railway network. Its tagline is “Lifeline of the nation” and its mission is “To improve customer services and facilitation in railway catering, hospitality, travel and tourism through best industry practices”. Some of its key objectives are as: To be a customer friendly organization, Upgrade and consolidate catering services in the organized sector, Enhance business opportunities through public-private partnerships, Develop high standards of business ethics, quality management and cost control measures. Some of the advantages of IRCTC are; it provides facility for online payment for ticket through Net Banking, Credit or Debit card, issues travelling card for frequent travellers, special train booking facility available, tatkal ticket booking facility available, provide status checking facility of ticket and availability of seats.