Online training course orders are generally NOT eligible for refund. Refunds for online courses are only given under the following circumstances:
You’ve registered (accidentally) for the wrong training course:
If this happens, contact us IMMEDIATELY. You MUST notify us IN WRITING within 24-hours of placing the order to be eligible for a refund. The student/user did not access any portion of the online course.
There will be no refunds for any online courses (or curricula) once a course has been accessed in any manner.
Refund of the duplicate payment made by the customer will be processed via the same source (original method of payment) within 7 to 21 working days after intimation by the customer.
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